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GSOC Analyst

North Dock, Dublin, Ireland Req #445
24 July 2024

GSOC Analyst 

 

Job Description 
 
The embedded GSOC (Global Security Operations Center) Analyst position is focused on 24/7 security operations and serves as the client’s single point of contact. Candidates must be detail-oriented, have a strong aptitude for communication and analytical thinking when responding to events, as well as having a team-first mentality. Daily responsibilities will focus on monitoring global events and reports from a variety of security systems and tools. Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global audience. 
 
Essential Functions 

  • Provide exceptional customer service via email, real-time messaging applications, and phone calls. 

  • Monitor and respond to a large volume of emails, messages, and posts. 

  • Handle a wide variety of administration duties. 

  • Effectively and calmly manage communications of all kinds with people experiencing distressing and potentially life-threatening emergencies. 

  • Write incident reports in the assigned format ensuring they are sent with correct grammar and spelling to provide situational awareness and communicate risks to the leadership. 

  • Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood. 

  • Assist in the planning and execution of risk assessment projects. 

  • Contribute to procedures and processes to standardize and enhance risk management. 

  • Work with the company’s various departments to assist the Management in understanding and implementing procedures and policies. 

  • Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services. 

  • Process and maintain a wide variety of SOPs (Standard Operating Procedures), ERPs (Emergency Response Plans), documents, files, logs, reports, and forms. 

  • Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets. 

Note: This Job Description is not a comprehensive list of all required activities, duties, or responsibilities as these may change at the discretion of the leadership at any time with or without notice. 

 

Qualifications 

  • GSOC or security operations experience: 1 year Preferred 

  • Possess a 4-year degree in a related field or have equivalent work or military experience in security operations or in a GSOC/SOC/GOC 

 

Additional Requirements 

  • Have an interest or direct experience in executive protection, security operations, critical incident management, or corporate security. 

  • Be well-versed in current technologies and open-source search methodologies. 

  • Be a competent user of Microsoft Suite and Google Suite. 

  • Be able to use multiple systems simultaneously whilst working at a fast pace. 

  • Be able to communicate effectively, both verbally and in writing. 

  • Be able to maintain a professional demeanor during stressful situations. 

  • Be able to quickly adapt and excel in dynamic situations. 

  • Have excellent organizational and time management skills. 

  • Have a demonstrated history of effective conflict resolution skills. 

  • Maintain composure in dealing with authorities, executives, clients, staff, and occasionally the public. 

  • Be able to attend infrequent training events and meetings that fall outside normal working hours. 

  • Be fully flexible to work 12-hour shifts both days and nights, including weekends and holidays. 

  • Pass pre-employment background investigation.  

  • Participation in random drug screenings. 

  • Willing to be evaluated for writing and software proficiency. 

 

Work Environment & Physical/Mental Demands 

  • With or without reasonable accommodation, the physical and mental capacity to effectively perform all essential functions is required. 

  • Must undergo and meet company standards for background and reference checks. 

  • Exposure to sensitive and confidential information. 

  • Regular computer usage. 

  • Ability to handle multiple tasks concurrently. 

  • Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. 

  • Frequent sitting and/or standing. 

Other details

  • Job Family Crisis24
  • Pay Type Salary
  • Min Hiring Rate £39,000.00
  • Max Hiring Rate £45,000.00
Location on Google Maps
  • North Dock, Dublin, Ireland