Residential Security Agent

Who We Are Looking For

Report directly to the Team Leader / Senior Team Leader the ideal candidate exudes and demonstrates a passion for security and safety, residing within commuting distance of Oakland, CA. Key skills encompass customer service, strong communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in an environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is crucial, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, Emergency Medical Technician (EMT), or a combination of these.

What You Will Work On

• Be responsible for safeguarding the client, house staff, and personal property at the residence.
• Incorporate the client’s core values and code of conduct in all decisions and actions.
• Provide both scheduled and ad hoc security drives and escort services in the Oakland area.
• Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
• Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
• Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments based on performance.
• Demonstrate effective and professional written and verbal communication skills with clients, staff, vendors, and team members.
• Maintain discretion and confidentiality.
• Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client’s quality of life.
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities to leadership.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.

Who You Will Work With

The Residential Security Agent is tasked with numerous functions, providing overall support to protective security operations in dynamic, multifaceted, and fast-paced environments.