Customer Service Rep – Windows & Doors Parts

Alta Resources is Hiring!

Alta Resources is looking for Customer Service Representatives, at our call center, to support our client’s windows & doors replacement parts. Our customer service reps have a mechanical-mindset and enjoy talking about home improvement projects. Our team helps customers with their window & door repairs, while representing a world-renown window & doors brand. 

Duties & Qualities

• Use social media, chat, email and/or phone (voice) to address the needs of our client’s customers
• Help facilitate, analyze & resolve customer issues
• Provide product support, solutions & additional product information
• Strong desire and passion to help and serve others
• High level of confidence, enthusiasm and a positive attitude
• Excellent written & verbal communication skills
• Ability to build relationships with clients, customers and co-workers

Working at Alta Resources

• Work with people & customers that are passionate about the same things you are
• Expand your writing & communication skills
• On-the-job paid training
• Career advancement & education reimbursements
• Product discounts, incentives and other freebies

Additional Job Information

• Full- & part-time hours available, including evenings & weekends
• Full benefits (full-time employees), include PTO, holiday pay, insurance, 401(k) and education assistance