Chill Seattle Program & Community Coordinator

Chill exists to ensure youth have the skills and experiences to become mindful, independent, and resilient individuals who are able to take on new challenges and welcome growth opportunities; to bridge the boardsport and outdoor opportunity gaps and foster a sense of belonging within a cool, authentic, and alternative culture; and to create inclusive space and meaningful experiences for all youth, while being mindful of race, sexual orientation, gender identity, socio-economic background, and other intersecting identities. 

Chill is committed to building an inclusive team, and strongly encourages candidates with diverse backgrounds and identities to apply. We will prioritize filling this position with qualified candidates who reflect our youth through lived experience as someone from a marginalized community or with diverse and intersecting identities, including race, sexual orientation, gender identity, socio-economic background, and other intersecting identities. 

About Chill’s Programs

Revolving around a core value-driven curriculum, Chill programs consist of experiential learning activities, reflection, and discussion, paired with board sport lessons. Chill’s six core values provide youth with a foundation and framework for learning and growth, supported and enhanced through on-board progression and adult mentorship. Chill removes all barriers to accessing boardsports by providing participants with everything they need to get after it, at absolutely no cost. New skills gained through boardsport progression and core-value exploration are then directly applied to everyday life, challenging youth to step out of their comfort zone – both on and off their board.

Job Description

As the Seattle Program and Community Coordinator (“PCC”), you will represent Chill in Seattle and ensure that every youth participant is provided with high quality, safe programming that aligns with Chill’s mission and core values, facilitated through the principles of equity, inclusion, and challenge by choice. You will build relationships in your local site with internal and external stakeholders to achieve Chill's mission of inspiring youth through boardsports and building a more equitable outdoor community. With guidance and support from the Program Leadership team, this role coordinates all day-to-day tasks associated with running and developing a sustainable year-round Chill site, including direct facilitation of experiential learning snowboard, skateboard, stand up paddleboard and surf programs. The Seattle PCC engages with, contributes to, and implements initiatives related to program recruitment, curriculum development, alumni engagement, gear and data management, and professional developing training for program delivery and best practices. In this role, you will report to Chill's program management team in North America.

Compensation and Benefits

We aim for our compensation and benefits package to be fair, equitable and transparent. 

• With an immediate start date, this position is:
  • Year-round, hourly/non-exempt, full-time (40 hours per week), with benefits.
  • The hiring range for this role is $24.64 - $27.11 per hour ($51,260 to $56,390 annually). The full salary range for this role is $51,260 to $61,510. We construct our salaries in such a way that staff can in the future move through the range as they grow within their level. Candidates will start within the specified new hire range.
• Candidates must live in Seattle, Washington or within a reasonable commute to Seattle with a hybrid balance of work-from-home and in-person time for programs/community engagement. Chill does not offer relocation or commuter services. A Chill laptop will be provided for use throughout the duration of employment.
• Chill offers a competitive and unique suite of benefits to promote health and financial wellness for you and your family. This includes, for US employees:
  • A paid time off package that includes in the first year 15 days of PTO, up to 16 hours of volunteer time off, up to 4 hours of time off to vote, approximately 11 holidays per year and 3 floating holidays (these holidays are prorated depending on date of hire – Chill’s fiscal year starts May 1^st).
  • Comprehensive medical, dental and vision insurance plans partially covered by Burton (with rates that will depend on insurance product selection)
  • A 401k retirement savings plan with a 50% match of up to a maximum of 3% and the opportunity to meet with the financial advisors managing retirement accounts at no cost.
  • Employer-paid disability & life insurance
  • 8 weeks paid pregnancy leave, 4 weeks paid parental leave, dependent care flexible spending account (DCFSA), childcare reimbursement, Health Savings Account (HSA) with employer contribution, and access to an employee assistance program (EAP).
  • Partial Gym Membership, Training or Fitness Purchase Reimbursement.
• Other perks include a flexible working schedule, $450 USD season pass reimbursement to any mountain resort, significant Burton employee discounts on most Burton hard and soft goods, industry pro-deals with Burton and Chill’s partners, and 1 to 2 “Ride Days” annually where all staff has a paid day off to enjoy the outdoors.
• New staff also receive a Chill branded Burton jacket, snowboard pants (if needed), first layer top, Chill hoodie, beanie, and trucker hat, 2 Chill t-shirts, Chill branded Burton backpack, used Burton snowboard/boots/bindings if available, Anon helmet and goggles if available, and assorted apparel & accessories throughout the year when available.

Primary Responsibilities:

Program Coordination: (25%)

• Oversee recruitment and onboarding of all new agencies, mentors, and independent contractors, including:
  • Continuous emailing of program applications and acceptances to agencies, program mentors and independent contractors seasonally
  • Sustain and grow relationships with new and existing agencies in order to increase impact locally, deepen community/agency relations, and eliminate barriers to participation; hold in person orientations.
  • Build relationships through a lens of diversity, equity, and inclusion, aligning with Chill’s commitment to anti-racism and anti-oppression
• Collaborate with team members to finalize programs and work with partners, including:
  • Communicate with program partners in partnership with team
  • Confirm program dates and rate of pay with independent contractors in partnership with operations coordinator
  • Communicate snow program bus pick-up location and times with partnership contracts manager and directly working with charter bus companies on program days
  • Attend pre and post program meetings with program partners
  • Communicate effectively with program partners during program sessions (mtn. resort, skate park, etc.) for assigned programs

Program Facilitation: (25%)

• Implement Chill’s experiential learning, core value-driven curriculum for varying group sizes, typically 15-45 youth per program, including creation of daily program plans, activities, and debriefs for assigned programs
• Organize and maintain all program paperwork and data submissions for assigned programs thru Salesforce
• Engage and utilize volunteer program mentors and agency leads at each assigned program
• Exceed the standards set in the Chill Quality Assessment (CQA); administer all program, agency , and program participant evaluations for each local program
• Represent Chill as a visible ambassador in the community

Gear Management: (20%)

• Manage, maintain, and organize program gear inventory, gear space, and storage space, including:
  • seasonal cleaning of all gear
  • seasonal moving of snow gear in personal or rental vehicle to and from gear space/gear storage
  • seasonal – and weekly during program - moving of skate gear in personal or rental vehicle to and from gear storage/program site

Agency, Mentor and Alumni Engagement: (30%)

• Deepen agency and program, mentor relationships through effective onboarding, timely communication, and in person connection
• Deepen alumni connections to Chill thru consistent outreach, timely communication and in person connection; engage alumni with ongoing and new opportunities to remain involved with Chill and the outdoor industry
• Contribute to and execute on ongoing and new initiatives benefitting alumni across all sites; collaborate with colleagues engaging in alumni initiatives

Additional responsibilities and expectations:

• Contribute marketing content to Chill’s Marketing team for social media and website use, including high quality program photos and youth/alumni testimonials; coordinate program details with local photographers/ videographers attending assigned programs to capture content.
• Contribute program write-ups for grant applications and reports, and connect local donors/sponsors with Chill’s Development team
• Perform all other duties as assigned to support the Programs Team.

Education, Experience & Knowledge:

Candidate Requirements:

• Youth Experience: Must have 2+ years of professional experience working with youth in various settings; possess solid understanding of youth programming and relationship management and strong understanding of youth needs to ensure a positive youth experience during and after programs
• Must have a desire to support Chill’s Mission: to inspire young people through boardsports and build a more equitable outdoor community and embrace Chill values: Honesty, Equity, Progression, & Fun
• Must live in Seattle, Washington or within a reasonable commute to Seattle with a hybrid balance of work-from-home and in-person time for programs/community engagement.
• Candidates with 1+ years of residency in Seattle, Washington are preferred due to the nature of this role requiring familiarity with the local community and city.
• Generally, 2-4 years of related work experience and generally, a Bachelor’s degree
  • or if no Bachelor’s degree: 2 years of related work experience and a 2-year higher education degree
  • or if no higher education degree: 4 years of work experience and a high school degree
• Must be proficient in Microsoft Office 365, in particular Outlook, Teams, Word and Excel
• Desire to learn special software skills specific to the role which are required - including Salesforce or similar programs management database
• Must be organized, self-motivated and able to work independently and possess strong communication skills with the ability to provide examples of professional communication. 
• Certifications: Must be able to obtain CPR and First Aid Certification, SafeSport Training, Concussion Training, Youth Mental Health First Aid, and other certifications as assigned (Chill will cover these costs)
• Physical Demands/Essential Job Functions:
  • Must be able to work nights and/or weekends during program facilitation (time/day of week dependent on program site and sport); riding and facilitating programming on a moving bus; working outdoors in all seasons/weather conditions; moving program gear/equipment weighing up to 50lbs (up to 160lbs for mobile skate park equipment) and transporting it between storage space and program site
  • Must possess a valid driver’s license and access to a vehicle for commuting to program/transporting gear
  • Must have the ability to use personal cell phone for work related tasks
• All Chill employees must be 18+

Candidate Preferred Skills:

• Youth Experience:
  • Experience managing and leading groups of at least 20 youth; experience and knowledge providing a trauma-informed, equity seeking approach to youth and community care 
  • Experience working with youth in at least 2 different settings (ie. youth agency, probationary programs, rehab facilities, schools, outdoor education, experiential education, etc.); experience working with youth of diverse identities and backgrounds
• Problem Solving, Decision Making, Autonomy & Communication:
  • Experience managing time efficiently and setting own schedule; experience holding diversity, equity and inclusion at the forefront of decision-making; adaptable and effective working with multiple personalities and backgrounds
  • Experience recruiting, managing, or leading adults, volunteers and external partners
• Boardsports:
  • Ability to gain introductory boardsport skills with basic understanding of equipment maintenance (Chill will provide instruction/equipment for learning new skills/sports, basic equipment training, and progression opportunities for sport specific certifications)
• Certification/Education:
  • Relevant education, training, or experience in social work, psychology, education, recreation, adventure learning, youth program facilitation or similar field

What’s next?

Phase 1:

1. Submit RESUME and COVER LETTER via Burton/Chill Jobs portal
2. Phase 1 candidates may be asked to a screening email or phone call
3. Phase 1 candidates may be asked to an interview over Zoom with Hiring Manager 
4. Offer to move to Phase 2 or declination of an offer to move to Phase 2 to be made by Hiring Manager at the completion of all Phase 1 candidate interviews 

If moved on to Phase 2 (up to 3 candidates):

1. Phase 2 candidates may be asked to a 2^nd interview with 1 or more members of the Programs Leadership Team
2. Offer or declination of an offer of the position to be made to Phase 2 candidates by Hiring Manager at the completion of all Phase 2 candidate interviews

Disclaimer (please read):

The above information on this description has been designed to indicate the general nature and level of work performed for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required.  All duties are subject to change at any time due to reasonable accommodation or other reasons.   The above description is not considered a contract between the employee and the employer and does not change the at-will status of employees.