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Support Coordination - Supp Coordinator

Burlington County, NJ, USA ● Camden County, NJ, USA ● Gloucester County, NJ, USA Req #26
Monday, January 22, 2024


Responsible for Support Coordination for DDD clients according to DDD procedures.  Enable DDD-eligible individuals to create stable, effective life-plans. Responsible for providing monthly follow-along services to each individual once the NJISP plan is approved by the Support Coordination Agency or the DDD-assigned Mentor.


Bachelor’s Degree.  One year of experience related to individuals with IDD, social services counseling or related area.   


  1. Provide support coordination services to DDD-eligible individuals according to DDD circulars. Advise individuals concerning DDD policies and procedures.
  2. Perform initial visit and obtain all documentation for new individuals.  Scheduling contact to be made within 48 hours of receipt of the referral.
  3. Help individuals in preparation of all revised budgets and other program documentation.
  4. Ensure that all documents (Person Centered Planning Tool and New Jersey Individualized Service Plan) are prepared and submitted on a timely basis and correct upon submission. 
  5. Research, visit, and build relationships with various providers in the community to inform families of community options in their area.
  6. Speak with individuals on a minimum monthly basis, and meet with individuals face to face on a minimum quarterly basis, minimum once in the home on an annual basis.
  7. Complete required documentation (sign in sheet, reports, etc.) as needed for minimum monthly contact and submit on time, complete, and correct.
  8. Keep written records of all contacts with individuals in DDD EHR system.
  9. Keep documents and records up to date in internal CAU system.
  10. Ensure documentation is in CAU billing system by the 20th of the month in order to bill for services
  11. Maintain and clear alerts in all CAU and DDD systems
  12. Provide assistance in times of crisis or emergency as needed by the individual supported and help them reach the proper channels to obtain help needed.
  13. Complete Unusual Incident Reports within 24 hours of knowledge of an incident.
  14. Prepare weekly reports of all contacts conducted throughout the week
  15. Adhere to all Support Coordination required training
  16. Cooperate with any Agency, DDD, APS, and DCP&P investigation and inspection
  17. Ensures compliance with all required state and federally mandated background and exclusion checks including but not limited to criminal history background investigation (fingerprinting), Central Registry, Child Abuse Record Information (CARI), and motor vehicle checks.
  18. Ensures compliance with wearing a mask when mandated by State, Federal, and Licensing authorities during a public health crisis/pandemic.
  19. All other duties as assigned

SHIFT     Various shifts, based on program needs.

Our organization is committed to diversity, equal opportunity, and affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other details

  • Pay Type Hourly
  • Hiring Rate $28.00
  • Travel Required Yes
  • Required Education Bachelor’s Degree
Location on Google Maps
  • Burlington County, NJ, USA
  • Camden County, NJ, USA
  • Gloucester County, NJ, USA