Program Manager

Essential Functions 

​​Work with large and strategic clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands; 

​Conduct onsite or online presentations to the client that showcasethe services and products of the company; 

​Work with management to develop design build quotes based on project estimates; 

​Effectively communicate features and benefits of solutions and manage prospect expectations; 

​Maintain in-depth product knowledge of the service offerings of the company; 

​Technical and security engineering resource; 

​Programming, commissioning, testingand troubleshooting of these systems at customer locations and remotely, documenting service performed and test results; 

​Generation of technical Scopes of Work (SOW), bill of materials (BOMs) and detailed design narratives for engineered solutions and associated cost estimates; 

​Manage engineering and estimation process to include interfacing with multiple representatives of sales, marketing, management, vendorand customer teams; 

​Analyze blueprints, construction drawings and technical/functional design specifications to prepare compliant engineered solutions and associated cost estimates; 

​Perform needs analysis meetings and job site walks with customers; 

​Technical advisor and product advocate during the engineering process; 

​Interface with product and distribution partners to obtain systems, deviceand equipment pricing during engineering process; 

​Participate in technical discussions and meetings with customers and product partners; 

​Maintain quality assurance by following organization standards; 

​Effectively apply project methodologyto include planning, organizing, monitoring, managing budget, project closure activities and enforcing best practices; 

​Manage project team and field technicians to ensure that projects are completed efficiently and with the utmost quality; 

​Remove, resolveor escalate roadblocks for team members in a timely manner; 

​Identifyand manage project risks to ensure that timeliness, costand quality are enforced; 

​Facilitate project meetings internally effectively and ensure that the team is focused on continuous improvement. 

​Other relativeduties as assigned​ 

Minimum Qualifications 

​​Associate’s Degree,or an equivalent combination of education/experience  

​At least 5years of experience in similar position 

​Current and valid US driver’s license preferred 

​Must pass pre-employment background check and drug testin accordance withfederal, state, and local laws​ 

Physical Demands  

While performing the duties of this job, the employee is regularly required totalk, hearand see. The employee frequentlyis required tostand; walk; use hand to  handleor feel; and reach with hands and arms. Frequent lifting required of items 5-25 pounds, and occasional lifting of up to 50 pounds. Reasonable accommodationsmay be made to enable individuals with disabilities to perform essential functions. 

Work Environment   

​​This job operatesin both a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May occasionally require driving to project sites. Conditions will include proximity to forklifts or other heavy machinery and using various tools and hardware. Subject to frequent heavy lifting. May be exposed to variable weather conditions, including hot and cold temperatures.​ 

Qualification Requirements  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed aboveare representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.