Banquet Server

JOB SUMMARY

A banquet server is responsible for assisting with the set up and breakdown of the event space and serving food and beverages in a friendly, courteous, and professional manner according to the hotel’s high standards of quality.  The banquet server will ensure all details of the event are according to the guest's request.  

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.  The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

•            Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.

•            Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.

•            Greet guests and respond to requests in a friendly and courteous manner.

•            Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet. 

•            Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.

•            Replenish beverages as necessary, and check with guests for overall satisfaction.

•            Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.

•            Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.

•            Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.

KNOWLEDGE, SKILLS & ABILITIES

•            Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

•            Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

•            Knowledge of the appropriate table settings and service ware.

PHYSICAL DEMANDS

•            Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.  

•           Lifting Thirty (30) pounds maximum.

•           Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.

•           Ability to stand for long periods of time.