10101 - Redcap Technical Developer

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers.  To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between the government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.

PROGRAM OVERVIEW 

The Division of Information Technology aims to align technology solutions with the DOHMH mission by prioritizing resource use and deploying innovations that facilitate the agency’s day-to-day activities and enhance staff productivity and efficiency. Our goal is to provide users with a reliable, stable, and safe computing environment through the collaboration of the Bureau of Technology Strategy & Project Management, which provides business analysis and IT project management services to define and deliver IT solutions that meet all program needs. 

POSITION OVERVIEW

The New York City Department of Health and Mental Hygiene (DOHMH) is seeking a qualified consultant for the REDCap Product Support Manager role. REDCap is a web application created by Vanderbilt University to build and manage online surveys and databases.  DOHMH has implemented an on-premises instance of REDCap, which is used for internal and pubic-facing users.  It plans to use REDCap to accept healthcare provider reports and the On-Call Doctor program through which DOHMH clinicians answer questions from external healthcare providers. DOHMH users who require application support include epidemiologists, data analysts, call center operators, and clinicians.

RESPONSIBILITIES

•  The consultant will work with DOHMH staff to properly capture issues and assist with resolution.  The consultant will ensure proper follow-up occurs and that all issues are resolved within an estimated timeframe.  In addition, the consultant will:

1. Maintain user access.
2. Set up just-in-time training for new users.
3. Ensure needed updates/upgrades are made.
4. Assist with upgrades and system QA.
5. Assist users in application usage and other administrative actions.
6. Troubleshoot issues and perform system maintenance tasks.

• The consultant will assist with migrating the On-Call Doctor and Reporting Central projects to a new platform, including XML data transformation for downstream systems, including Maven.

QUALIFICATIONS

• The consultant must have 3+ years of experience with REDCap

• The consultant must have 3+ years of experience working with SQL Server, SQL Server Integration Services, Web Services, Azure, and other related technologies.

• Experience with XML generation and familiarity with application integration methodologies
• Experience with single sign-on (SSO) solutions and user identity management.
• Ability to work closely with vendors, business stakeholders, and technology teams to identify solutions, execute project deliverables, and implement and work with business and technology to execute project deliverables according to the plan.

SALARY 

• Salary range is $75,000 to $115,000

WORK SCHEDULE

9:00 am – 5:00 pm

Monday to Friday

In-office

Location: 42-09 28th St, Long Island City, NY 11101

BENEFITS AT A GLANCE

FPHNYC offers a comprehensive benefits package

• Generous Paid Time Off (PTO) policy
• Medical, dental, and life insurance with low or no employee contribution
• A retirement savings plan with generous employer contribution
• Flexible spending medical and commuter benefits plan
• Meaningful work at an organization striving to advance health equity and social justice

RESIDENCY REQUIREMENT

You must live in New York City Tri-state area (NY, NJ, CT) in order to be considered for a position at FPHNYC.

TO APPLY

To apply, upload Resume, including how your experience relates to this position. Applicants who best match the position needs will be contacted.

The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.