Hospitality Inside Salesperson
Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what’s special about each local marketplace.
Hajoca Hospitality is one of those trade names and is looking for a Hospitality Inside Salesperson at their Gainesville, GA location.
Come join a growing National Hospitality Supply business where we supply hotel renovation projects throughout the US. Work together with a group that is customer focused and committed to strengthening and growing our business.
A Hajoca Hospitality Inside salesperson is expected to:
- Represent the Profit Center professionally and ethically, in accordance with Company policies and procedures.
- Be curious and friendly to build long-term customer relationships.
- Take initiative and be persuasive using excellent verbal and written communication to enhance and promote sales.
- Possess and increase product and product application knowledge.
- Work effectively as a team member
JOB SUMMARY
Inside Sales personnel interact with our customers via telephone and email to ensure that we meet their expectations every time they interact with our organization. Doing what is needed to help meet or exceed established sales and gross profit goals, and to increase profit sharing.
JOB DUTIES
- Process Sales Orders and Bids generated through email, phone, or the Outside Salesperson
- Meet or exceed the sales targets established by your manager.
- Provide Customers with reliable information regarding product specification and availability.
- Find innovative ways to grow sales, add value and become the customers’ trusted advisor and a true partner.
- Generate sales leads and build strong relationships that develop into new customers.
- Identify opportunities for value-added services and new product needs.
- Investigate and resolve problems and material returns, follow up to ensure resolution and customer satisfaction.
- Follow up on all project quotes generated-report status and update in the CRM.
- Communicate extended lead times and any potential product delays to the Customer promptly and work to provide solutions to ensure project deadlines are met.
- Communicate to the Profit Center Manager and the assigned Account Manager any changes in a customer's business that could potentially causes loss of business or a credit risk.
- Generate Project quotes by attaining project pricing supplied by the manufacturer and vendor-ensuring that the expiration dates are updated according to the project schedule.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Wholesale plumbing, appliance, flooring, lighting, and bath hardware knowledge and experience a plus.
- Must have at least one year of experience in customer service or inside sales, prior experience influencing purchasing decisions a plus.
OUR IDEAL CANDIDATE WILL ALSO:
- Possess outstanding customer service, telephone/verbal communication, and generous listening skills.
- Build influential relationships and trust with customers and vendors through open and interactive communication.
- Be able to build positive working relationships and inspire teamwork with co-workers while working toward our shared goals.
- A keen sense of urgency to meet our customers’ needs and goals.
- Organized, self-motivated and detailed.
- Ability to quickly learn and operate our software (Eclipse) and CRM
- Read, write, and understand English.
- Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
- Outstanding verbal and written communication skills.
- Positive attitude with a strong Customer focus.
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
- Medical, dental, vision, and prescription coverage
- Accident and Hospital Indemnity coverage
- Life insurance and Long Term Disability
- Pre-tax accounts for healthcare and dependent care
- Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
- 401(k)
- Retirement cash account with company contributions
- Targeted training programs focused on your personal and professional growth
EEOC Statement
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.Other details
- Pay Type Hourly
- Hajoca, 906 Interstate Ridge Dr., Gainesville, Georgia, United States of America