Dispatcher

    You will: 

• Plan and assign delivery routes to optimize efficiency and minimize delivery times. 

• Ensure and inspect order completeness and accuracy. Ensure order picker documentation is accurate, double checking the information.

• Assist with loading and unloading trucks. Operate warehouse forklifts and other material handling equipment safely to support such effort.

• Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction.

• Maintain the dispatch board’s accuracy at all times, ensuring it is complete with all the required information needed for sales and leadership awareness.

• Maintain shipping dock cleanliness, order, and safety both inside and outside of the building. 

• Handle any unforeseen issues or emergencies that may arise during delivery, such as accidents, breakdowns, or delivery discrepancies.

• Ensure compliance with safety regulations and company policies related to the transportation of goods.

• Conduct regular inspections of delivery vehicles to ensure they are properly maintained and equipped. 

• Maintain accurate records of mileage, fuel usage, vehicle maintenance activities, and other expenses.

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You: 

• Minimum 1+ year managing delivery driver schedules

Our ideal candidate will also: 

• Have experience planning and assigning delivery routes while optimizing resources.

• Demonstrate excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders.

• Possess strong organizational and multitasking abilities, with the capacity to manage multiple priorities and deadlines effectively with a high attention to detail. 

• Know the laws, rules, and regulations governing driving motor vehicles in general, and commercial motor vehicles subject to Department of Transportation regulations in particular.

• Know of, be able to apply, and practice safety precautions in a warehouse and material handling environment.

• Be able to build and maintain positive working relationships with employees, customers, vendors, and co-workers.

• Remain calm and function effectively in stressful, unexpected, and/or emergency situations.

• Effectively utilize problem-solving skills and the ability to think quickly on your feet to address issues and find practical solutions.

• Be able to learn and operate the computer related systems used in the delivery process.

• Read, write, speak and understand English.

• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.  In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.  In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week): 
 

• Medical, dental, vision, and prescription coverage
• Accident and Hospital Indemnity coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare and dependent care
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)

EEOC Statement

Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca values diversity, equity and inclusion and this policy applies to all employment practices at Hajoca.  Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement