Clark | Digital Store Account - Sales Manager

We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands.  Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.

Position Summary:

Interpret business strategy and determine innovative solutions supporting strategy implementation. Design, research, develop, analyze and suggest new/innovative concepts and strategies. Manage prime team functions and activities for strategic direction. Help shape the culture and processes required for innovation to succeed, as well as train others on new processes, procedures and strategies.  Ensure that project/department milestones/goals are met and adhere to approved budgets. Possesses extensive knowledge of department processes.

Overall Responsibilities:

• Develop, initiate, and manage strategies to allow client to expand its client base.
• Identify new customers and target high potential clients and sustainably expand them and existing ones through strategic relationship management.
• Develop and implement methods for acquiring and managing strategic partnerships as well as establishing strategies for possible client clusters.
• Ensure constant business growth by identifying new ways of doing business through market and potential analyses.
• Determine the potential business opportunities.
• Develop a good relationship with customers and partners.
• Implement new business development strategies to maximize profit and sales.
• Determine new investment opportunities through market research and trends.
• Implement operational changes with proper planning and strategy.
• Understand the needs and preferences of the customer and ensuring that they are fulfilled.

Job Requirements:

• Excellent communication skills, both written any verbally
• Applied knowledge of Client products and solutions
• Comfortable in articulating value statements specific to actual client products and solutions, based on personal and/or professional experience
• Genuine brand advocacy (fandom)
• Extremely well-formed view of what defines a “modern, ethical, sales conversation” 
• Inquisitive mind, change ambassador, challenger of status quo
• Analytically sound and well versed in basics of process improvement
• Extensive experience in Project Management and ability to manage complexity (handle multiple innovation ideas at different stages in different sites simultaneously by prioritizing according to strategic targets)
• Self-organized, reliable and following-up on tasks
• Very good tool skills (MS Office) and ability to work easily with new tools and systems (e.g. client tools, Innovation Management platform)

Majorel Philippines Corp. is an Equal Opportunity Employer and believes that all persons are entitled to equal employment opportunity, and the Company does not discriminate against its qualified employees or applicants because of race, color, creed, religion, sex, gender, gender identity, sexual orientation, marital status, political affiliation, union membership, national origin, ancestry, citizenship status, veteran status, age, physical or mental disability, genetic information or any other status protected by applicable federal, state or local law. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.