CLARK | Customer Service Representative | Client Technology Account | Nov. 8, 2024 |

We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands.  Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.

Position Summary: Content Reviewers are responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users.  As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.
 
Requires energetic professional with technical aptitude. Experience in social media and advertising and in dealing with online website navigation is required.
 
 
 
Overall Responsibilities:
 
Responsible for evaluating online social media and advertising content in conjunction with policy.
Visually navigate and review images and text-based content through internally developed applications.
Participate in meetings to discuss findings and ongoing recommendations.
Use internally developed applications to generate quality reports.
Maintain high quality deliverables in daily workflow.
Increase productivity levels through data analysis.
Examine ad units, visit web pages and record findings and opinions using web-based tools and workflow systems.
Responsible for working with engineering and linguistics to help improve the quality of next generation web services.
Work with exceptional attention to detail and deliver optimal quality and productivity levels through data analysis.
 
 
 
Job Requirements:
 
BA/BS degree or equivalent.
Fluency in written and spoken English
Proven ability to deliver highest quality results while paying strict attention to detail.
Analytical, a quick learner, and have a penchant for providing a better experience for Internet users.
Ability to work in a fast paced environment with high volume and complex demands.
Strong team player that can remain positive during challenging assignments and balance priorities when necessary.
Have a strong desire to learn continually and grow professionally.
Personal experience using internet websites and internet social communication tools.
Strong knowledge of national and international political, historical and social news and figures in the media.
Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and/or contain explicit material.
Strong work ethic and ability to work with minimal supervision.
Advanced MS Excel and Word skills coupled with exceptional attention to detail and a proven ability to quickly learn new tools.

Majorel Philippines Corp. is an Equal Opportunity Employer and believes that all persons are entitled to equal employment opportunity, and the Company does not discriminate against its qualified employees or applicants because of race, color, creed, religion, sex, gender, gender identity, sexual orientation, marital status, political affiliation, union membership, national origin, ancestry, citizenship status, veteran status, age, physical or mental disability, genetic information or any other status protected by applicable federal, state or local law. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.