Sales Support Specialist

See yourself at Odyssey.

Join the team as our new Sales Support Specialist.

Who We Are & Why We’re Hiring

Odyssey Logistics & Technology Corporation (Odyssey) is a global logistics provider Our adaptive approach to solving modern logistics challenges differentiates us in the markets we serve. Odyssey Logistics & Technology’s specialized multimodal expertise is the strategic foundation that provides clients with a full-service offering across our four operating divisions including intermodal, freight forwarding, transport & warehousing, and managed services.

Odyssey’s multimodal services offer cost-effective, end-to-end freight solutions equipped to deliver on evolving customer requirements.  Combined, Odyssey delivers innovative, high-value logistics services & technology solutions to support diverse customer requirements. In addition to being certified by the American Chemistry Council as a Responsible Care® partner company we consistently exceed customer expectations by integrating analytics, carrier relationships, specialized assets, sustainability strategies and deep international expertise. Our unique approach ensures that customer shipments keep moving at full speed, even in the face of ever-changing market headwinds.

Based in vibrant Charlotte, NC, Odyssey is on a journey to constantly innovate logistics. The Sales Support Specialist plays a critical role in supporting the sales team and ensuring the efficient operation of sales processes. If you have a passion for sales support and a track record of success in this area, we encourage you to apply!

Visit us at: www.OdysseyLogistics.com/careers

About the Job:

We are seeking a detail-oriented and driven Sales Support Specialist to provide necessary assistance to our sales team.  The Sales Support Specialist’s responsibilities include tracking sales opportunities, coordinating quotes with sales packs, and responsible for ensuring that the sales process runs smoothly and effectively. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with sales teams and other departments.

In This Role, You Will Provide:

• Increased Sales Efficiency: Administrative support allows sales teams to focus more on closing deals rather than handling paperwork.
• Enhanced Coordination: Streamlined communication between departments results in smoother operations and quicker resolution of issues.
• Communication Skills: Excellent verbal and written communication skills are essential for interacting with clients and internal teams.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Problem-Solving Skills: Proactive in identifying issues and finding solutions.
• Technical Skills: Proficiency in CRM software, MS Office Suite, and logistics management systems.
• Industry Knowledge: Understanding of logistics, supply chain management, and transportation principles.
• Quoting and Pricing: Prepare and generate accurate quotes and pricing proposals based on customer requirements and company pricing guidelines.
• Documentation: Maintain accurate and up-to-date sales documentation, including sales contracts, purchase orders, shipping documents, and invoices.

Qualifications

We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree in business administration, logistics, supply chain management, or related field preferred.
• Previous experience in logistics, sales support, or customer service roles within the transportation or logistics industry is advantageous.
• Minimum of 5 years of experience in sales support, sales operations, or a related field.
• Strong understanding of sales processes and procedures, with the ability to develop and implement best practices.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively with cross-functional teams.
• Proficiency in CRM systems and sales support tools (e.g., Salesforce, ZoomInfo
• Must be 18 years of age or older. 

Location: This is an in-office role based in Charlotte, NC.

We offer a generous compensation and benefits package including:

• Choice of medical plans with FSA, HRA and HSA options;
• Company-paid dental and life/disability Plans; 
• 401K with company match;
• Preferred vendor discounts;
• Competitive Paid Time Off.

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.