Manager, Salesforce Solution Architect

See yourself at Odyssey.

Join the team as our new Manager, Salesforce Solutions Architect!

Who We Are & Why We’re Hiring

Odyssey Logistics & Technology Corporation (Odyssey) is a global logistics provider. Our adaptive approach to solving modern logistics challenges differentiates us in the markets we serve. Odyssey Logistics & Technology’s specialized multimodal expertise is the strategic foundation that provides clients with a full-service offering across our four operating divisions including intermodal, freight forwarding, transport & warehousing, and managed services.

Odyssey’s multimodal services offer cost-effective, end-to-end freight solutions equipped to deliver on evolving customer requirements.  Combined, Odyssey delivers innovative, high-value logistics services & technology solutions to support diverse customer requirements. In addition to being certified by the American Chemistry Council as a Responsible Care® partner company we consistently exceed customer expectations by integrating analytics, carrier relationships, specialized assets, sustainability strategies and deep international expertise. Our unique approach ensures that customer shipments keep moving at full speed, even in the face of ever-changing market headwinds.

Based in vibrant Charlotte, NC Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this key, high profile role in the company because we have experienced tremendous growth and would love for you to join us!

Visit us at: www.OdysseyLogistics.com/careers

About the Job:

The Manager, Salesforce Solution Architect will have the primary responsibility for overseeing and managing the design and implementation of robust and scalable solutions within the Salesforce platform leveraging the various tools and SF modules. The Salesforce Solution Manager will lead a team of Salesforce professionals, manage project timelines, and ensure the delivery of high-quality solutions that drive business growth and efficiency.

This role demands a high level of technical expertise, extensive financial knowledge and involves working closely with various stakeholders to ensure that the Salesforce system aligns with the business goals, sales objectives, and customer support initiatives.  This is not a remote position.  

In This Role, You Will:

• Lead technology solutions for large initiatives involving End-to-End implementation in Salesforce.
• Manage a team of developers who will support the delivery of designs and solutions.
• Provide coaching, training, and mentoring to enhance team performance.
• Conduct regular performance reviews and provide feedback.
• Foster a positive and high-performance culture within the team.
• Exercise solid understanding of industry-proven design patterns and expert-level understanding of distributed application architectures.
• Design, code, test, debug, and document programs using Agile development practices.
• Drive Technology SLA and performance management by working closely with internal as well as third-party strategic partners.
• Challenge status quo and be a change agent to drive the implementation of technology solutions.
• Drive overall technical design and architectural approach on early-stage, global Salesforce Sales & Service implementations.
• Develop APIs and integrations to other proprietary and SaaS systems.
• Understand and scope business requirements to deliver optimal, value-driven solutions for all stakeholders.
• Design scalable and innovative solutions within Salesforce, considering best practices and system limitations.
• Develop high-level architectural designs for Salesforce projects, ensuring integration with existing systems and platforms.
• Provide expert advice on Salesforce best practices and guidance on the effective use of Salesforce features and functionalities.
• Conduct regular configuration, code, and security reviews to ensure high-quality standards are maintained.
• Implement and enforce coding standards and best practices, including the use of design patterns, code refactoring, and code optimization.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with the development and integration team to resolve complex technical issues during the development lifecycle.
• Oversee junior developers and other team members.
• Provide technical leadership and mentorship to Jr. sales analysts and sales support team
• Support training and workshops to improve team competency in Salesforce.
• Stay updated with Salesforce updates and technologies, continuously recommending enhancements
• Drive innovation by evaluating and adopting new Salesforce features and technologies as appropriate.
• Drive and deliver POCs to verify technical feasibility for complex business challenges.
• All other duties and projects as assigned.

Qualifications

We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table.

Required:

• Bachelor’s degree in Computer Science, Information Technology, or related field is required.
• 10+ years related professional experience is required.
• Certified Salesforce Architect or 11 years equivalent experience.
• Transportation and warehousing/logistics industry experience a plus.
• Proven experience in Salesforce architecture and implementation.
• Experience leading teams is required.
• Excellent problem-solving, analytical, financial, reporting, and project management skills.
• Strong communication and interpersonal skills.
• Experience with Salesforce integrations and third-party APIs.
• Ability to work in Agile and Scrum methodologies using Jira and GitHub.
• Familiarity with various coding languages such as Apex, Visualforce, JavaScript, etc.
• Excellent understanding of the Salesforce ecosystem and products.
• Business and financial reporting a must.
• Must be at least 18 years of age or older.

Location: This is an in-office role in Charlotte, NC.

We offer a generous compensation and benefits package including:

• Choice of medical plans with FSA, HRA and HSA options
• Company-paid dental and life/disability Plans
• 401K with company match
• Preferred vendor discounts
• Competitive Paid Time Off

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

Odyssey is an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.