Public Health - Office Specialist LTE

311 N Main St, Shawano, WI 54166, USA Req #484
Tuesday, June 11, 2024
Shawano County is organized according to Chapter 59 of the Wisconsin Statutes. The following is the County’s Mission Statement and Policy on Quality:
“The primary mission of Shawano County is to provide all County citizens with cost-effective, prompt and high quality County services. Quality is the extent to which a product or service conforms to requirements and meets or exceeds customer expectations.”

*It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. 
If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made.

The office specialist position within the Public Health Department is a Limited Term Position, lasting approximately 12 weeks beginning approximately mid-July. Summer hours are Monday - Thursday 7:00 AM - 4:30 PM and Friday 7:00AM - 11:00AM. After Labor Day, hours return to Monday - Friday 8:00AM - 4:30PM.

Job Summary:

Under supervision of the Health Officer, performs complex secretarial, record keeping, clerical, fiscal, budgetary, and nursing support duties of the department. This involves the performance of varied administrative and secretarial tasks. Employees handle and assist with clinic correspondence, prepare records, perform reception duties, type, file, order supplies, and operate a variety of office equipment including computer and printer. Additional activities include: medical billing, budgeting, reporting, grant claims, payables, accounts receivable, payroll, and account reconciliation and analysis.

Duties & Responsibilities:
As a member of the health department, will work under the 10 essential public health services framework to provide the following services:

1. Monitor health status and understand health issues facing the community. Assist in the Community Health Assessment and Community Health Improvement Planning Process.
2. Protect people from health problems and health hazardsUnder the supervision of the Vaccine Coordinator; maintain logs of vaccine temperatures, conduct vaccine inventory, account for vaccine usage, prepare annual WI Division of Public Health immunization count reports, and order vaccine from the Vaccine for Children (VFC) and WI Immunization Program.
Inventory and order State Lab of Hygiene testing kits for water, stool, and sputum testing. Maintain inventory of kits to maximize efficiency in outbreak situations.
Policy Development:
3. Give people the information they need to make healthy choices. Provide assistance and information to clients, visitors, and phone inquiries; redirect calls to appropriate staff or resource as needed.
4. Engage the community to identify and solve health problemsDevelop and maintain relationships with representatives from local human services agencies, county departments, and community groups.
5. Develop public health policies and plans. Assist in the development of the department’s strategic plan to improve the health status of the community.
6. Enforce public health law and regulationsAssists with state immunization audits for compliance with schools and daycares.
7. Help people receive health services. Lead front desk activities including mail, fax, walk-in public inquiries, law enforcement reports, etc.
Schedule appointments, arrange for, and set up various clinics throughout Shawano County including general immunization clinics, flu clinics, TB skin testing, and health fairs.
Promote various health-related department programs.
8. Maintain a competent public health workforceAttend and participate in training opportunities that further build capacity and skills pertinent to duties.
Record staff and board of health meeting minutes to reflect discussions, reports, and other action items.
9. Evaluate and improve programs.
Data based entry and report management of the Wisconsin Immunization Registry (WIR)and other internal department programs for immunization, TB skin test, and daysheet record keeping. Compile data and information to assist in the completion of annual reports of the agency and for various committees, special studies and projects. Evaluate effectiveness of health department financial processes using performance management and quality improvement techniques.
System Management:
10. Contribute to and apply the evidence base of public healthActively participate in the local health department national accreditation process including work in performance management, quality improvement, and workforce development.
Perform public health preparedness duties during training and emergency events as assigned by preparedness supervisory staff and in the Public Health Emergency Response Plan (may include financial management, reporting, etc.).

Other Health Department Duties:
Financial Management:
Prepares the public health annual budget in conjunction with the Health Officer; monitors the budget for compliance throughout the year.
Responsible for fiscal services for the Health Department including completion of reimbursement requests from the state, reconciliation of reports to expenditures, and State financial reports.
Maintains compliance with finance and health department policies and procedures. 
Prepares monthly and annual financial and statistical reports for department programs as required by agency, County, State, and Federal governments.
Process fiscal records and reports including timecards, accounts payable, billing and receipts, coding transactions to appropriate accounts (journal entries).
Prepares and calculates billings/receivable for department accounts and grants. 

Medical and Other Billing:
Responsible for electronic billing to Medicare, Medicaid, HMO, and private insurance on public health services. Determines maximum reimbursement for services-Medicare, Medicaid & private billing. Assigns appropriate ICD-10 diagnostic codes to patient bills.
Applies all payments received for billing to individual client accounts. Reviews accounts for problems and completes appropriate follow-up procedures.
Responsible for collecting amounts billed. This includes bad debt protocol, making and responding to client phone calls, reviewing accounts with outstanding balances. 

-Associate's Degree required. Field of Emphasis in Medical, Medical Administration, Business, Accounting, Healthcare Billing/Coding preferred.  
-At least one year of responsible office work experience within a healthcare or similar setting. Three years of experience preferred. 


Other details

  • Pay Type Hourly
  • Min Hiring Rate $21.26
  • Max Hiring Rate $22.48
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Location on Google Maps
  • 311 N Main St, Shawano, WI 54166, USA