Solution Engineer - Operations

Join our Global Technical Delivery Team!

At Signant Health, we're shaping the future of clinical trials through cutting-edge solutions, and we're looking for an Operations Solution Engineer to join our dynamic global team. You'll work closely with customers, sponsors, and cross-functional teams to design solutions for clinical trials using our innovative product portfolio. If you're passionate about blending technology and clinical expertise to improve healthcare outcomes, this could be the perfect opportunity for you!

Role Overview:
As an Operations Solution Engineer, you'll dive into clinical study protocols, design tailored solutions, and ensure that our products align with study needs, timelines, and budgets. You’ll become a key player in translating business needs into actionable system requirements, collaborating with teams across the globe, and making sure every project runs smoothly from design to implementation.

What You'll Do:

• Collaborate with Solution Engineers and teams to gather and analyse study requirements for clinical trials of varying complexity.
• Produce functional documentation based on design inputs and ensure smooth integration with project timelines.
• Leverage all available tools to gather, assess, and document requirements using best practices.
• Manage and update system specifications throughout the project lifecycle, maintaining top-tier standards and validation processes.
• Identify risks, resolve conflicts, and ensure clear communication with all stakeholders to drive projects forward.
• Liaise with localization teams to develop translated versions of questionnaires (specific to Rater Station).
• Support SDLC validation and approval processes, while managing data extract and reporting requirements.

What You Bring:

• Bachelor’s degree or equivalent experience.
• Experience as a Business Analyst or in a similar role.
• Proven experience with the Software Development Life Cycle (SDLC) and technical documentation.
• A natural problem-solver with excellent analytical skills.
• Ability to gather and reconcile information from diverse sources and turn it into actionable insights.
• Strong communication and relationship-building skills, whether it’s presenting in meetings or crafting clear documentation.
• Proficiency with Microsoft Office applications (Word, Excel, Visio, PowerPoint).
• Ability to work independently with moderate guidance, as well as part of a global team.

Bonus Points If You Have:

• A background in software development or user interface design.
• Familiarity with GCP, 21 CFR Part 11, and/or SQL queries. 

Why Join Us?

This is your chance to contribute to meaningful change in the world of clinical research. Whether you’re working with cutting-edge technologies or collaborating with global experts, you’ll be at the forefront of innovations that enhance healthcare outcomes for patients worldwide. #LS-AS1