Accounts Receivable/Collections Specialist

Questions? Contact our recruiting department at (615)355-1028 Ext 3

The Accounts Receivable/Collections Specialist is a crucial role, ensuring the accuracy and efficiency of our accounts receivable operations and implementing effective collections strategies. The ideal candidate will have a strong background in accounts receivable, experience with collections, and a commitment to maintaining positive customer relationships.

Key Responsibilities: 

• Oversee and manage the accounts receivable process for their assigned customers
• Monitor customer account details for non-payments, delayed payments, and other irregularities, and perform account reconciliations as needed.
• Implement and maintain a collections strategy that minimizes outstanding receivables, including contacting customers to collect overdue payments.
• Work closely with customers to negotiate payment plans and resolve billing disputes in a manner that maintains positive relationships.
• Prepare weekly and monthly reports on the status of accounts receivable and collections efforts.
• Provide feedback to the department's management team to improve billing procedures and reduce the number of delinquent accounts.
• Stay up-to-date with legal regulations and industry practices regarding collections and accounts receivable.

Qualifications:

• A bachelor’s degree in accounting, finance, or a related field is preferred.
• Proven experience in accounts receivable and collections, ideally within the construction or manufacturing industry.
• Strong understanding of billing and financial concepts.
• Excellent communication and negotiation skills, with the ability to resolve issues and maintain customer relationships.
• High degree of accuracy and attention to detail.
• Proficient in Microsoft Office Suite and experience with accounting software.
• Ability to work independently and as part of a team in a fast-paced environment.

Compensation and Benefits:

• Competitive pay commensurate with experience.
• Competitive Benefits Package (health, dental, vision, life, and disability).
• 401(k) with company match.
• Paid time off and vacation.

Starting pay will depend on various job-related factors, including education, experience, and training.