Dayforce Systems Manager

Questions? Contact our recruiting department at (615)355-1028 Ext 3

As a Dayforce Systems Manager, you will be responsible for managing new feature implementation, configuration, and maintenance of the Dayforce Human Capital Management (HCM) system within our organization. This role requires a deep understanding of HCM’s or Dayforce functionality, business processes, and the ability to collaborate with various stakeholders, including HR to optimize system performance and drive efficiency.

Key Responsibilities:

1. New Feature Implementation and Configuration:

• Manage the implementation and management of features for Dayforce, including system setup, configuration, and integration with existing HR and payroll systems.
• Maintain and Customize Dayforce modules to align with organizational requirements, ensuring optimal functionality and usability.
• Develop and maintain system documentation, including configuration guides, process flows, and training materials.

2. System Maintenance and Support:

• Monitor system performance, troubleshoot issues, and implement solutions to ensure maximum uptime and user satisfaction.
• Coordinate with Dayforce support and vendors to resolve technical issues and implement system upgrades and patches.
• Conduct regular audits to ensure data accuracy, compliance, and security within the Dayforce system.

3. User Training and Support:

• Provide training and support to end-users on Dayforce functionality, best practices, and system updates.
• Act as a subject matter expert and point of contact for Dayforce-related inquiries, escalations, and user support issues.
• Develop and deliver ongoing training sessions and workshops to promote system adoption and proficiency.

4. Process Improvement and Optimization:

• Collaborate with HR, payroll, and other stakeholders to streamline and optimize business processes using Dayforce capabilities.
• Identify opportunities for automation, workflow improvements, and system enhancements to drive efficiency and effectiveness.
• Lead initiatives to enhance reporting and analytics capabilities within Dayforce, enabling data-driven decision-making.

5. Compliance and Data Security:

• Ensure compliance with relevant regulations and internal policies governing data privacy, security, and confidentiality.
• Implement and maintain appropriate access controls, user permissions, and audit trails within the Dayforce system.
• Stay updated on industry trends, best practices, and regulatory changes related to HCM systems and technology.

Qualifications:

• Bachelor's degree in Information Technology, Human Resources, Business Administration, or a related field.
• Proven experience of 5-7 years as an HCM analyst, manager or similar role, with expertise in HCM implementation, configuration, and support.
• Strong understanding of HR and payroll processes, including but not limited to benefits administration, time and attendance, and workforce management.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Exceptional communication skills, with the ability to effectively interact with stakeholders at all levels of the organization.
• Certifications in HCMs or related technologies (e.g., Dayforce, Workday, HRIS) are a plus.

Compensation and Benefits:

• Competitive pay commensurate with experience.
• Competitive Benefits Package (health, dental, vision, life, and disability).
• 401(k) with company match.
• Paid time off and vacation.

Starting pay will depend on various job-related factors, including education, experience, and training.