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Regional Sales Director (Utilities Industry)

United States Req #210
Wednesday, May 15, 2024

At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day.

Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company.  Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company.  Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance.

VertexOne is proudly Certified as a Great Place to Work®.  Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.  VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.  

Overview of Role/Job Purpose

Responsible for all new business development and revenue growth in assigned geographic territories from pipeline development to deal closure.

The Regional Sales Director is responsible for the creation of cloud-based solution opportunities that resonate with client executives within the Energy and Utilities industries. Work internally with VertexOne stakeholders to craft the proper sales approach to identify and qualify engagement opportunities across multiple areas including CIS, Customer Engagement, application maintenance and hosting, business analytics, and consulting services.

Essential Job Duties

  • Position VertexOne as a premier provider of SaaS solutions and services for the Utility Industry
  • Develop territory plans and strategies to identify key utilities to become VertexOne clients within the assigned geographic territory and Mid-market serving 25k-125k accounts
  • Develop working relationships with evaluation consultants, partners, and influencers
  • Develop account plans for key clients to identify areas of opportunity and required VertexOne resources
  • Establish relationships with key client executives to create excitement that results in greater awareness, credibility, and additional business opportunities
  • Work with internal resources in pursuit of business opportunities
  • Sell the entire portfolio of VertexOne Business Services solutions
  • Become a trusted advisor with key clients by displaying deep subject matter knowledge of utility’s operational systems
  • Attend trade shows, associations, conferences and serve on boards/committee’s as appropriate
  • When required, and qualified, respond to RFIs and RFPs
  • Lead the engagement team in establishing and presenting competitive and winning proposals
  • Update and track all sales activities in VertexOne’s CRM system


  • Bachelor’s degree in business, marketing or related area preferred
  • Minimum of 5 years sales experience and familiarity with account management in the Technology, Energy, and Utilities industry
  • Experience in consulting and selling complex solutions and services
  • Experience in consulting and selling complex solutions and services
  • Experience in selling SaaS solutions
  • Experience in leading diverse teams through a positive, collaborative approach in developing and selling client solutions
  • Track record of overachievement of quota and building client relationships
  • Utility and/or governmental experience is strongly preferred
  • Experience and desire to grow and drive new business in underserved territories
  • Maintain high client retention rate through strong senior executive relationship skills and leadership
  • Energetic and passionate to achieve goals and client loyalty
  • Strong business orientation, judgment, and acumen
  • Ability to develop and maintain collaborative and effective working relationships with fellow associates to deliver the best solution to the client
  • Outstanding interpersonal, communication, and leadership skills
  • High integrity business leader working to create successful environments for all parties
  • Strong intellectual horsepower and curiosity
  • Good analytical and organizational skills to help focus time and energy


  • Remote, US-based (South East Region) preferred
  • Ability to travel 50% of the time


What VertexOne has to offer:

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs)
  • 401K match
  • Flexible PTO
  • Employee recognition platform with monetary rewards
  • 100% Remote work environment
  • Initial work from home stipend
  • Leadership/Coaching training programs
  • Free access to Bizlibrary for unlimited professional development
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Health and wellbeing programs
  • Paid parental leave
  • Employee bonus referral program
  • Employee Discount Program

About VertexOne: 

VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit

Equal Opportunity Employer:

VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation.

Other details

  • Job Family Sales
  • Job Function Individual Contributor
  • Pay Type Salary
  • Employment Indicator Regular
  • Min Hiring Rate $125,000.00
  • Max Hiring Rate $140,000.00
Location on Google Maps
  • United States