HR Advisor

Purpose of the role:

To advise and support people managers by providing a first class, business focused operational HR service in all aspects of the employee lifecycle. They will take responsibility for any employee matters which are escalated from the first line HR support. 

Responsibilities:

Employee Relations:

• To provide practical and effective employee relations advice across the site to Line Managers and colleagues. This includes (but is not limited to) providing timely and accurate advice with regards to disciplinary, grievance, absence management.
• Able to manage queries empathetically
• Communicate outcomes clearly and articulately with the aim of minimising appeals.
• Where necessary attend investigations or hearings as note taker / HR support
• Proactively working with managers to find resolutions to complex cases
• Coaching Managers to upskill and gain confidence in dealing with complex processes
• Be able to use Occupational Health appropriately within HR casework and write referrals to OH Advisors

Recruitment:

• Build strong relationships internal stakeholders, and external recruitment agencies, ensuring the European Recruitment Policy is followed.
• Manage the advertising of roles internally and externally as appropriate including the use of social media, agency briefings.
• Organise and manage the temporary to permanent recruitment process with selected agencies, ensuring Agency Worker Regulations are adhered to.
• Screen CVs, facilitate recruitment tests and participate in interviews if required.
• Ensure all new hire paperwork is sent out appropriately.
• Work with Hiring manager to set up HR induction and ensure on boarding programme scheduled in good time with all relevant department.

Learning and Development

• Support with all training relevant to change plans and local priorities.
• Promote the use of all learning solutions, including our e–learning platform, and maximise virtual learning wherever possible.
• Work with the UK HR team and relevant people managers on employee development plans; discussions; planning and delivery.

Payroll

• Responsible for payroll, ensuring all monthly payroll data, including but not limited to, checking and cross-referencing timesheets with absence and return to work forms, checking overtime approvals, any benefit or other updates.

General

• Reception cover on adhoc basis
• Communicate with and support the HR Business Partner to ensure employee relations policies and procedures are fairly and proportionately applied, whilst identifying opportunities for improvement to current practices.
• Have an excellent working knowledge of up to date employment legislation, best practice and case law.
• Act as a team player with the wider HR team by sharing knowledge and expertise.
• Providing timely and accurate management information on operational aspects of HR as required.
• Maintain clear audit trails for all HR records in accordance with GDPR regulations.
• Drive and deliver HR excellence in line with KPI’s contributing to improved HR service and Employee Satisfaction.
• Proactively and visibly supports the Health and Safety standards, rules and regulations of the organisation.

Projects and other responsibilities

• Work the with the HR Business Partner to take full responsibility for the external and internal ethical audits.
• The HR function is evolving and there are multiple projects, ongoing and new, that require attention at any time.
• Participate or lead specific projects as they arise.

Requirements:

Must Have

• Minimum qualification: Maths and English GCSE or O’Level 

Desirable

• Further education
• CIPD qualification or some other HR training

Experience

• Roles in HR as officer or advisor

Skills and qualifications:

• Team player with strong values such as integrity, honesty, and respect, understands and lives by the importance of confidentiality.
• Multitasker with the ability to organize and manage own time, will need to be able to prioritize effectively in order to meet deadlines, work well under pressure with a strong attention to detail.
• Skilled in Microsoft Excel, Word, PowerPoint
• Knowledge of HRIS (payroll, employee database, time and attendance systems)
• Excellent written English
• Good with statistics
• Good communicator
• Attention to detail
• Rigorous
• Flexible
• Calm
• Analytical mind undeterred by needing to look for information and/or detailed data