Quotations Specialist

    You will: 

• Interpret complex customer requirements and offer solutions that maximize profitability and add value for the customer; negotiate pricing with manufacturers and customers. 

• Create accurate and professional quotations and submittal packages from customer specifications/drawings using the applicable software systems.

• Follow up on outstanding quotations to secure orders, improve quotation process, and measure effectiveness. 

• Follow up with customers to ensure orders are filled promptly; assist with project management and coordinate deliverables. 

• Support the Profit Center Sales Team serving as a peer expert concerning the specifics of quotes, proposals, bid strategies, and product application. 

• Investigate and resolve customer problems; address pricing deductions and material returns timely and in accordance with Company policy and procedure.

• Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. 

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required. 

About You: 

• 1+ years' experience creating quotes and providing customer service 

• Comprehensive knowledge of products sold by the Profit Center 

Our ideal candidate will also: 

• Have experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze performance data.

• Possess outstanding verbal and written communication, and generous listening skills. 

• Be organized, a self-starter, and detail oriented. 

• Be able to build and maintain a positive working relationship with customers, vendors, and co-workers. 

• Be able to collect and analyze quotations data to determine patterns of success or failure; take appropriate action to adjust processes to ensure success. 

• Be able to learn and operate the computer related systems used to create and submit quotation packages and create orders. 

• Read, write, speak, and understand English.

• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.