Showroom Support - Plumbing Fixtures

    You will: 

• Provide hospitality and warmly welcome each customer and introduce them to a Showroom sales consultant.

• Provide administrative support and schedule appointments for the Showroom sales. 

• Determine customer needs, direct them to the best products to address their needs. 

• Provide customers with accurate information regarding product specifications, product suitability, pricing, and availability.

• Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process.

• Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

• Keep the showroom clean, neat, current, stocked, and safely displayed.

• Maintain product literature files to ensure the most current and accurate information is always available to our customers. 

• Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You: 

• Experience in customer service or showroom sales

• Knowledge of products sold in the showroom preferred  

Our ideal candidate will also: 

• Be knowledgeable of kitchen and bath design trends.

• Demonstrate outstanding customer service and verbal/telephone communications skills.

• Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.

• Be able to build positive working relationships and inspire teamwork with co-workers.