Credit Administrator

The Credit Administrator handles all aspects of the credit and collections process for an assigned base of accounts in accordance with Company policy and procedures with the goal of supporting sales through approving credit and collecting Accounts Receivable. The focus of this position is working with and through others, building and maintaining relationships, and working closely and accurately within established guidelines. There is a need for an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. There will be many different people to meet and work with. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including the company, its management, the team, the company's customers, or all of the above. A persuasive, teaching style of communication is required to communicate the company's policies, programs, and systems. A faster-than-average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This portion of the work will often focus on relationships with others. Correct handling of details dealing with others is necessary to maintain and grow relationships. As time is usually a factor, the work must be done on time, as well as correctly. In general, this is a position where guidelines, structure, and established policies must be followed fairly closely, while working with and for others.

As a Credit Administrator with Hajoca your specific duties will include, but are not limited to:

• Provide customer service and develop relationships with internal/external customers
• Prepare credit approval packages for submitted applications, annual reviews, job accounts, & credit line increases
• Understand and interpret credit bureau reports and business credit reports
• Respond to reference requests on existing customers
• Assist in the credit analysis and credit approval process
• Assist in collateral issues
• Approve credit lines up to $10,000
• Review over credit limit reports to begin analysis of customers requiring credit line increases
• Communicate with PCM’s to understand PC exposure in relation to increased customer activity
• Conduct collection calls as requested
• Enter and maintain notes within the system for accounts contacted
• Reconcile customer statements/billings
• Provide invoice/statement documents to customer as requested
• Process refunds of credit balances
• Working on CBA (Optional)