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Counter Salesperson

Inland Pipe and Supply, 102 S Front Street, Yakima, Washington, Estados Unidos de América Sol. nº 7057
lunes, 30 de septiembre de 2024

Are you outgoing and value customer service?  Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers?  If so, we’d like you to join our team as a Counter Salesperson

 

About the Role: 

   You will: 

  • Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.

  • Accurately process and fill Sales Orders generated at the sales counter.

  • Attract and retain customers. 

  • Work with the PCM to establish revenue and margin targets.

  • Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material.

  • Provide customers with reliable information regarding product specifications, pricing, and availability.

  • Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed.

  • Ensure security and control is upheld at this primary point of customer contact.

  • Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk.

  • Process cash sale returns and refund paperwork in accordance with Company policy and procedure.

  • Inform supervisor of inventory levels or stock depletions that could impact customer service levels.

  • Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery.
  • Successfully complete required safety and compliance training programs as assigned.

  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

 

About You: 

  • 1+ years’ experience in customer service or counter sales; contractor sales preferred.

  • Knowledge of products sold in the Profit Center

 

Our ideal candidate will also: 

  • Demonstrate outstanding customer service, verbal communication, and generous listening skills. 

  • Keep an up to date and comprehensive knowledge of products; be able to suggest associated products for purchase.

  • Be able to build and maintain a positive working relationship with customers, vendors and co-workers.

  • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order.

  • Know of, be able to apply and practice safety precautions in a warehouse and material handling environment.

  • Be able to learn to operate warehouse material-handling equipment.   

  • Be able to learn to operate and demonstrate hand tools.

  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

  • Be able to learn and operate the computer related systems used to process orders.

  • Read, write, speak, and understand English

  • 2-3 year's experience in wholesale environment preferred.

  • Experience with industrial material, HVA and /or plumbing preferred.

  • Bilingual English/Spanish a plus.

  • Teammate with a strong desire for job growth a must.

Otros detalles

  • Tipo de pago Por hora
  • Tasa de contratación mínima $18.00
  • Tasa de contratación máxima $20.00
Location on Google Maps
  • Inland Pipe and Supply, 102 S Front Street, Yakima, Washington, Estados Unidos de América