Find HR | Talent Acquisition Specialist for Teleperformance, Clark (formerly Majorel)

Position Summary:

The Talent Acquisition Specialist conducts functions associated with the screening and onboarding of agents. May assist with orientation functions as required.  Position receives direct supervision and performs tasks within defined regulations and procedures.

Overall Responsibilities:

• Screens and schedules candidates, who apply through company website, walk in traffic or from sourcing efforts.  Screening is done by telephone and live face-to-face interview as required.
• Reports on candidate flow to ensure sufficient applicant flow to meet operational demand.  
• Conducts post-offer screenings including but not limited to reference checking, background screening, country specific requirements, drug and alcohol screens and offer letters.
• Prepares and submits rosters or information in accordance with company requirements for compliance, ID, and security and training
• Clears candidates for hire and informs candidates of expectations for employment
• Communicates directly with candidates on a regular basis to keep them engaged through start date.  
• Maintains files in accordance with company and external auditing standards to include applicant records and screening records
• Maintains effective relationships with Operations/Business Units
• Prepares reports as needed for management and clients.
• Performs other duties as required

Job Requirements:

• Bachelor's Degree Graduate or equivalent 
• Works comfortably with large volume of transactions often under pressure or within tight time constraints. 
• Good speaking, listening and written communication skill 
• Ability to multi-task
• Presents well and builds effective relationships with candidates and co-workers
• High sense of urgency.
• Results Driven

Minimum Skills:

• Candidate Screening
• Candidate Sourcing
• Employment Authorization
• Employment Law
• Full-Cycle Recruiting
• HR Regulatory Compliance
• Internet Recruiting
• Interviewing
• Onboarding
• Negotiate Employment Offers
• Develop Job Postings
• Candidate Assessments
• Candidate Experience Delivery
• Recruiting & Staffing Software

Physical Demands & Work Environment: 

While performing the duties of this job the employee requires mobility, the ability to distinguish letters, numbers and symbols as well as hand/eye coordination. The employee regularly sits for long periods of time. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee regularly uses office equipment. Employee will regularly use a computer for extended periods of time. The employee must occasionally lift and/or move up to 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All of the above job duties may be changed/modified/deleted at any time by the Company; any other job duties may be assigned as needed.

Standard General Security Roles and Responsibilities          

• Understand and adhere to policies, guidelines and procedures pertaining to ethics and compliance, and to the protection of Information Assets, integrity of customer transactions, proper and ethical utilization of access privileges and resources provided to perform the role. Fully comply with all provisions of the Company Code of Conduct, Acceptable Use Policy and Confidentiality Agreement.
• Protect company assets, systems, proprietary and confidential information in accordance with Majorel Confidentiality policy and Corporate Information Security Policies and Procedures.

• Proactively report actual or suspected ethics and compliance violations, vulnerabilities, security incidents and breaches in the confidentiality, integrity or availability of Information assets as per the Company’s Incident Reporting Process.

• Process personal data, client data and employer business specific data in accordance with customer contracts, company guidelines and federal and state requirements.