Restaurant Server

SERVER at Destination GN and The Ridge Hotel

Here is your opportunity to join the Lake Geneva area's premier restaurant and events team as a member of our professional front-of-house wait staff at the multi-award-winning Hunt Club Steakhouse, Turf at the GN Clubhouse, Crafted Italia and the poolside Deck Bar at The Ridge Hotel. In addition to serving food and drink at our restaurants, you may also be a Banquet Server at GN and The Ridge for weddings, corporate events, and other special occasions. Join our fast-paced, fun team serving handcrafted food and drinks to guests and GN Members while delivering memorable hospitality.

 PRIMARY RESPONSIBILITIES

Job responsibilities include, but are not limited to the following:

• Know the venue’s food and drink menus inside and out – down to ingredients and origins.
• Engage with guests and artfully recommend wines/whiskeys/cocktails/beer that pair well with dishes and individual palates.
• Provide immediate attention to guests once seated. Accurately take and enter orders; deliver all drinks and courses at the appropriate times to ensure correct temperatures; and process payments.
• Take pride in our property. Perform set-up, cleaning and closing tasks as part of the restaurant’s core team.
• Value timely communication by keeping the Restaurant Manager apprised of special requests, special occasions or complaints and taking ownership to ensure that that all are addressed with care.
• Uphold high sanitation and safety standards.

JOB REQUIREMENTS

• Servers must be at least age 18.  Please see position of busser, dishwasher or prep cook for Food & Beverage positions for those under age 18.
• Must be able to operate an iPad and/or desktop POS (point-of-sale) system for order-taking and to process billing.
• ServSafe certification a plus, but not required.
• Availability to work varied shifts, weekends, and holidays as needed.
• Flexibility to work various venues, as needed.
• Strong communication and sales skills.

SUCCESS FACTORS

• Highly organized multi-tasker, able to work in a fast-paced environment
• Positive, contagious, enthusiastic attitude
• Strong verbal communication skills, ability to connect with others
• A genuine service mindset
• Team player
• High regard for workplace safety procedures

WORKING CONDITIONS/PHYSICAL DEMANDS

• Ability to stand for an entire working shift (8-10hrs)
• Apply caution when around sharp objects
• Safely navigate wet slippery surfaces
• Ability to bend, stand, and stoop for extended periods of time