Manager, Quality Assurance

Position Summary:
The software quality assurance manager will have complete mastery of your specialization and be a solid problem solver. The software quality assurance manager will have the ability to anticipate needs and develop/lead projects that directly impact business metrics. He will lead a team of QA professionals, implement quality assurance processes and standards, and collaborate with development teams to resolve issues. QA manager must have strong technical and leadership skills, and keep up-to-date with emerging trends in software quality assurance

Roles & Responsibilities:

Defining and implementing quality assurance processes and standards
Developing and maintaining test plans, cases and scripts - Leading and mentoring QA team members
Collaborating with development teams to identify and resolve issues
Monitoring project progress and ensuring delivery on time and within budget
Keeping abreast of industry developments and incorporating new testing methodologies and ools into the QA process. -
Reporting on quality metrics and trends
Ensuring the team follows best practices for software testing and quality assurance
Staying up-to-date with emerging trends and technologies in software quality assurance.
Design test plans, scenarios, scripts and/or procedures based on acceptance criteria
Document test procedures to ensure replicability and compliance
Design and develop automated testing tools
Plan test schedules or strategies in accordance with project scope or delivery dates
Participate in product design reviews to provide input on functional requirements, product design, schedules, or potential problems
Develop or specify standards, methods, or procedures to determine product quality or release readiness
Work across business units and with cross-functional teams


Key Skills:

Strong self-motivation (this is a must); Excellent work ethic, dependable and responsible
Must be a flexible self-starter who can ramp up with new requirements quickly and can adapt to a growing and evolving team
Critical Thinker; with good logical and creative problem-solving skills, excellent oral and written communication skills
Bachelor's degree in computer science or a related field
7+ years of experience of quality assurance, software development of a related field.
Experience in Test automation
Experience writing, developing and executing test plans
Strong verbal and written communication skills
Organization. Manage multiple projects simultaneously
Strong analytical, troubleshooting, and problem-solving skills
Functional, Regression, Performance, Integration, End to End testing experience
Experience in various delivery methodologies: Waterfall, Agile, & Scaled Agile
Emotional intelligence. Ability to manage its emotions, as well as those of others
Team management skills, including Clear and Effective Communication


Desired Skills:

Experience working with a PIM or MDM system
Stibo STEP knowledge
SQL knowledge
Experience with Jira or other defect tracking tools
Experience with DDT
Experience with IT audits
Experience applying shift left methodologies, starting the testing in discovery phase
Experience in Selenium, Cypress, Cucumber, Robot Framework, Playwright is an added advantage.
Experience in RPA
Experience in Python or Java