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  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #15153
    Monday, June 17, 2024
    Tier 1 Bilingual CCR - Spanish ... More
  • Ft. Myers, FL, 13180 Paul J. Doherty Parkway, Fort Myers, FL, USA ● Req #15157
    Thursday, June 13, 2024
    Summary The Bilingual Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of o ... More
  • Ft. Myers, FL, 13180 Paul J. Doherty Parkway, Fort Myers, FL, USA ● Req #15158
    Thursday, June 13, 2024
    SUMMARY The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and ... More
  • Ft. Myers, FL, 13180 Paul J. Doherty Parkway, Fort Myers, FL, USA ● Req #15133
    Thursday, June 13, 2024
    Summary The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position primarily responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. Additional duties may include updating reports, assist ... More
  • Brea, CA, 975 W Imperial Hwy, Brea, CA, USA ● Ft. Myers, FL, 13180 Paul J. Doherty Parkway, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15174
    Thursday, June 13, 2024
    The Senior Customer Care Specialist provides professional, quality, and "best in class" service for existing or prospective consumers and client by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will handle escalated call issues and answer other Specialist’s questions following a designated escalated system process designed by Alta’s client. This position is responsible for providing immediate resolutions to consumer/client issues ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15172
    Wednesday, June 12, 2024
    Summary This position is responsible for high volume recruitment focusing on open positions within the areas of care and sales.  This involves forming strong partnerships with hiring managers and following a comprehensive recruitment process to meet hiring needs.   Essential Duties & Responsibility Other duties may be assigned.   Complete steps in the recruiting process including , but not limited to, reviewing and managing requisitions, pre-screening resumes, phone screening qualified candida ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15142
    Wednesday, June 12, 2024
    Summary The role of the Sales Support is to assist with the sales activities related to the organization, client, and customer needs. This role will be responsible for assisting the client Sales Personnel as the primary and/or back-up contact creating and managing sales opportunities and customer service tools. This position will involve many work activities including, but not limited to: lead management, account management which includes sales, informing customers of product launches, new distr ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15168
    Tuesday, June 11, 2024
    Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned.   Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling tools, specifically cons ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15166
    Monday, June 10, 2024
    Summary The Account Manager manages sales accounts and all activities selling Client products to wholesalers, distributors, and retailers (direct and indirect customers) primarily over the phone, via fax, and electronically, but occasionally at customer's place of business by performing the following duties. Essential Duties & Responsibility Other duties may be assigned. Meet Client's and Alta's sales and customer service objectives and goals using appropriate selling tools, specifically consult ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #15163
    Monday, June 10, 2024
    Trainer ... More
  • Pasig, Metro Manila, Philippines ● Req #1249
    Saturday, June 8, 2024
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #15154
    Thursday, June 6, 2024
    The Consumer Experience Specialist will be responsible for leading and providing oversight, guidance, and services with respect to specialist interactions with consumers, ensuring that the program meets the standards of the client. The Consumer Experience Specialist provides professional, quality, and "best in class" service for existing or prospective consumers and client by using a consultative approach that reflects the culture and philosophies of Alta and our clients. Responsibilities includ ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #15155
    Thursday, June 6, 2024
    PH Team Leader ... More
  • Ft. Myers, FL, 13180 Paul J. Doherty Parkway, Fort Myers, FL, USA ● Req #15160
    Wednesday, June 5, 2024
    Summary The Leadership Development Trainer has the overall responsibility for Alta’s Leadership Development training program.  This position works with the Vice President, Global Talent to assess leadership training needs and requests, target audience, develops goals and expected outcomes, delivery options and timelines.    The Leadership Development Trainer’s primary responsibility will be to deliver Alta’s leadership development modules to empower our leaders at all levels. In addition, they ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #15141
    Wednesday, June 5, 2024
    PH Customer Care Rep ... More
  • Ft. Myers, FL, 13180 Paul J. Doherty Parkway, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15156
    Tuesday, June 4, 2024
    This position is responsible for the management of Alta Resources compensation and benefit programs as well as advising, counseling, and training management and staff on compensation and benefits policies and procedures. This position will directly oversee a staff and will be responsible for the management and development of these employees.  Essential Duties & Responsibility include the following. Other duties may be assigned. Align with Strategic Mandates of Increased Profitability, Reduced ... More
  • Ft. Myers, FL, 13180 Paul J. Doherty Parkway, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15159
    Tuesday, June 4, 2024
    Summary   This is a US based position handling US leaves of absences, This position is responsible for assisting employees in addressing leaves of absence requests, short and long term disability, accommodation requests, and worker’s compensation claims. This position will provide counsel to leaders in handling issues in regards to these situations. Lastly, this position will collaborate with vendors to ensure appropriate transfer of information.    Essential Duties & Responsibility   Provide o ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15151
    Thursday, May 30, 2024
    Summary The Multi-Channel Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position primarily responds to customer inquiries and addresses questions via inbound and/or outbound phone calls, email, chat, social media, letter and fax. Additional duties may include updating reports, assist ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15149
    Wednesday, May 29, 2024
    Alta Resources is hiring Spanish Bilingual Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small community within our company. Those mem ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15148
    Wednesday, May 29, 2024
    Alta Resources is hiring French Bilingual Customer Service Representatives, located at our downtown Neenah call center, to support our client’s products. You bring the desire to succeed as customer service professional and we’ll provide the necessary training and on-going education. Previous work experience in healthcare, administrative, retail, food service or call center industries is helpful but not required.   Each of our client teams are like a small community within our company. Those mem ... More
  • Ft. Myers, FL, 13180 Paul J. Doherty Parkway, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15116
    Thursday, May 23, 2024
    Summary The Business Development Director is responsible for achieving and supporting the sales objectives for new business. The Business Development Director will identify, seek, qualify, and pursue new business opportunities with targeted prospects and strategic clients identified in the Strategic Growth Plans and aligned with Alta Resources Strategic Mandates.  The Business Development Director will execute effective sales prospecting techniques to identify potential opportunities and promote ... More
  • Ft. Myers, FL, 13180 Paul J. Doherty Parkway, Fort Myers, FL, USA ● Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15117
    Thursday, May 23, 2024
    SUMMARY The Vice President Business Development is responsible for developing and implementing a comprehensive internal and external sales plan to achieve revenue and profitability goals. He/she leads the development of a multi-year sales plan that is fueled by the organization and business unit strategic growth plans and represents multiple service lines in targeted verticals.  This position manages the business development function and leads the staff that executes the sales plan through stra ... More
  • Pasig City, 34th Floor, Wynsum Corporate Plaza, Pasig, PH-00, PHL ● Req #15139
    Wednesday, May 22, 2024
    Operations Manager ... More
  • Neenah, WI, 120 N Commercial St, Neenah, WI, USA ● Req #15129
    Monday, May 20, 2024
    SUMMARY The Sales Analyst manages data, content, inventory, reporting, and assists in analytics. Responsibilities also include but are not limited to preparing sales forecasts, data entry, advance reports and analyses to evaluate current sales goals. This position interfaces with the client and Alta to manage content and ensure continuous improvement of sales processes. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Gathers research activities concern ... More
  • Pasig, Metro Manila, Philippines ● Req #1249
    Saturday, May 18, 2024
    The Customer Care Representative position provides professional, quality, and "best in class" service for existing or prospective customers by using a conversational and consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, chat, letter, fax, mail and sample fulfillment, data entry, surveys, validation of orders, and social m ... More