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Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX ● Req #6743Thursday, September 5, 2024Job Description: IREP Agent has to Investigate and respond to the escalation tickets on a daily basis related to the I&R operation as a External Partner support and their relevant needs. Interacts with N Counterparts in regards of escalations for further support. Evaluates daily activities for a proper ticket distribution among peers. Always making sure to follow and review guidelines and procedures. Responsible for identifying trends. Participates in projects and assists other I&R department ...Read more about Monterrey - 12403 - CSRIII NMore
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Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX ● Req #6704Friday, August 23, 2024Position Summary: The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax; Handle customer requests by phone and e-mail; Modify, change and/or cancel existing reservations; Make outbound calls ...Read more about Monterrey - 12324 (Reservations) 09/16/24More
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Arvato De Mexico, SA DE C.V., Corporativo San Jeronimo Piso 7,, Monterrey, MX-NLE, MEX ● Req #5791Thursday, March 21, 2024TENGA EN CUENTA: si uno de nuestros empleados actuales lo recomienda para nuestra empresa, indique su nombre en la solicitud. 1) Verá una pregunta sobre cómo se enteró del trabajo: seleccione Referencia de empleado. Luego, 2) en la siguiente línea, indique el NOMBRE COMPLETO del empleado que lo refirió al trabajo. Resumen de posición: El candidato seleccionado será responsable de interactuar con los clientes dentro del negocio de nuestro cliente. El enfoque clave de este rol es agilizar la ...Read more about Agente de Servicio al Cliente (Para Referidos de Empleados Unicamente)More
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