Position Summary:
The Workforce Planner (Scheduling and Forecasting) is key to the success of the business unit. This is a workforce management position responsible for analyzing and validating forecasted volume and building staffing/scheduling plans to incorporate and/or meet business unit plans, productivity and service objectives. This is a specialized workforce management role, reporting to the Workforce Manager. The analyst develops queue and overhead forecasts for long and short term ...
Read more about ALABANG | WFM Specialist - Forecasting & Scheduling
More