Host/Hostess
Join the fun, fast-paced environment at Destination Geneva National, located along the shores of Lake Como in Lake Geneva, Wisconsin's most popular resort town. We offer part-time host/hostess positions at Geneva National's acclaimed turf smokehouse, multi-award-winning Hunt Club Steakhouse, and The Ridge Hotel's Crafted Italia. Be part of the upbeat team that delivers an exceptional and memorable dining experience for GN Members and guests! Host/Hostess is a great starting position for a career in Food & Beverage or as an entryway job leading up to server/bartender. Primary responsibilities include welcoming guests, escorting diners to their tables, providing them with menus, and answering calls for reservations and to-go orders.
PRIMARY RESPONSIBILITIES
- Watch for guest arrivals and welcome them to the outlet. (If at the Hunt Club, open the door to greet and welcome diners.)
- Escort guests to their reserved table.
- Once seated, provide guests with menus, answer any initial questions, and introduce their server.
- Answer the phone, take reservations, respond to questions and provide exemplary and thoughtful customer service in the process.
- Assign guests to preferred tables while keeping table rotation in mind. (Knowledge of Open Table a plus.)
- Value timely communication by keeping the Restaurant Manager apprised of special requests, special occasions or complaints and taking ownership to ensure that that all are addressed with care.
- Back up the team as needed, e.g., bussing and setting tables.
- Uphold high sanitation, safety, and service standards.
SUCCESS FACTORS
• Highly organized multi-tasker
• Positive, contagious, enthusiastic attitude
• Strong verbal communication skills, ability to connect with others
• A genuine service mindset
• Team player
• Menu and etiquette knowledge
WORKING CONDITIONS/PHYSICAL DEMANDS
• Ability to stand for an entire working shift (8-10hrs)
• Apply caution when around sharp objects
• Safely navigate wet slippery surfaces
• Ability to bend, stand, and stoop for extended periods of time
BENEFITS
- Competitive salary and performance-based incentives.
- Comprehensive benefits package for full-time/year-round staff, including health, dental, vision, short-term disability, and life insurance; pet insurance; and a 401k retirement plan.
- Paid time-off for full- and part-time associates.
- Option for pay-as-you-earn with Dayforce Wallet.
- Opportunity to work in a stunning resort setting with access to recreational facilities.
- Encouraging and supportive work environment that values creativity and teamwork.
- Potential for professional growth within a dynamic hospitality organization.
- All seasonal and year-round staff receive benefits including complimentary golf, discounts at our dining facilities and Pro Shop, reduced greens fees for your foursome, special hotel rates for friends & family, monthly associate golf tournaments, fitness center discounts, and more.
ABOUT DESTINATION GENEVA NATIONAL
Other details
- Job Family Paloma Legacy
- Pay Type Hourly
- Employment Indicator Seasonal
- Travel Required No
- Destination Geneva National, 1221 Geneva National Ave S, Lake Geneva, Wisconsin, United States of America