Manager, Quality Assurance

Introduction:

Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever.

Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises with a focus on the DATA driving these solutions. We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption.

We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions. Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems.

This is a journey of technology acceleration combined with consumer readiness and adoption.  We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

Position Summary:
The software quality assurance manager will have complete mastery of your specialization and be a solid problem solver. The software quality assurance manager will have the ability to anticipate needs and develop/lead projects that directly impact business metrics. He will lead a team of QA professionals, implement quality assurance processes and standards, and collaborate with development teams to resolve issues. QA manager must have strong technical and leadership skills, and keep up-to-date with emerging trends in software quality assurance

Roles & Responsibilities:

Defining and implementing quality assurance processes and standards
Developing and maintaining test plans, cases and scripts - Leading and mentoring QA team members
Collaborating with development teams to identify and resolve issues
Monitoring project progress and ensuring delivery on time and within budget
Keeping abreast of industry developments and incorporating new testing methodologies and ools into the QA process. -
Reporting on quality metrics and trends
Ensuring the team follows best practices for software testing and quality assurance
Staying up-to-date with emerging trends and technologies in software quality assurance.
Design test plans, scenarios, scripts and/or procedures based on acceptance criteria
Document test procedures to ensure replicability and compliance
Design and develop automated testing tools
Plan test schedules or strategies in accordance with project scope or delivery dates
Participate in product design reviews to provide input on functional requirements, product design, schedules, or potential problems
Develop or specify standards, methods, or procedures to determine product quality or release readiness
Work across business units and with cross-functional teams


Key Skills:

Strong self-motivation (this is a must); Excellent work ethic, dependable and responsible
Must be a flexible self-starter who can ramp up with new requirements quickly and can adapt to a growing and evolving team
Critical Thinker; with good logical and creative problem-solving skills, excellent oral and written communication skills
Bachelor's degree in computer science or a related field
7+ years of experience of quality assurance, software development of a related field.
Experience in Test automation
Experience writing, developing and executing test plans
Strong verbal and written communication skills
Organization. Manage multiple projects simultaneously
Strong analytical, troubleshooting, and problem-solving skills
Functional, Regression, Performance, Integration, End to End testing experience
Experience in various delivery methodologies: Waterfall, Agile, & Scaled Agile
Emotional intelligence. Ability to manage its emotions, as well as those of others
Team management skills, including Clear and Effective Communication


Desired Skills:

Experience working with a PIM or MDM system
Stibo STEP knowledge
SQL knowledge
Experience with Jira or other defect tracking tools
Experience with DDT
Experience with IT audits
Experience applying shift left methodologies, starting the testing in discovery phase
Experience in Selenium, Cypress, Cucumber, Robot Framework, Playwright is an added advantage.
Experience in RPA
Experience in Python or Java

Pivotree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible workplace.