Mill Administrative Assistant

Mill Admin Tech

Eastover’s Mill Admin Tech supports approximately 650+ employees at the Eastover mill.  This “hands-on” position requires significant interaction and visibility to all levels of the organization, departments, and all shifts in a manufacturing environment.  This position reports directly to the Mill Manager. 

Additional responsibilities include supporting other members of the mill Lead Team, office administration, administrative support of manufacturing excellence/lean manufacturing, administrative support of  communications and community activities, coordination of mill record retention, working with a third party administrator to coordinate mill salary continuance/FMLA processes while ensuring a positive team member experience, etc.    

This is an exciting career opportunity for an Administrative Professional who desires to influence results for the customers they support.

Required Minimum Qualifications Include:

• Demonstrated experience in positions that required:
  • project management skills for site manager
  • integrity and administration of highly confidential information
  • planning skills that incorporate potential problem avoidance
  • ability to apply good judgement to situations that fall outside policy and procedure guidance
  • excellent organizational, time management and prioritizing skills
  • impartial administration of mill processes across areas and team members 
• Excellent communication and interpersonal skills:

• strong writing skills for professional business and mill communications for site manager
• ability to communicate with and build relationships with a broad array of people
• easily keeps lots of people highly informed and up to the minute
• positively interact with leadership at all levels
• professional phone communications to positively represent Eastover to those both internal and external to IP
• backup Mill Communicator when needed; write and proof site manager communications, support VIP visits, support maintenance of lobby bulletin boards

• Excellent organizational skills
  • use Outlook to support site manager and other Lead Team member scheduling
  • pay invoices and support expense reporting for site manager
  • organize caterings and events for site manager (i.e., employee, visitor, community, etc.)
  • coordinate office mail and mill-wide mailings for site manager
  • maintain office and supply room materials (i.e., printer, office supplies, catering items, snacks, visitor safety PPE and gifts, etc.)
  • maintain and communicate annual mill schedule
  • track and communicate recognition milestones for site manager
• Demonstrated use of computer and office tools for trending, analysis and reporting:
  • strong computer experience using Microsoft Office; Excel, Word, PowerPoint, Access and Outlook
  • track, organize, analyze and report data for leaders to make key people decisions
  • set-up and maintain audio visual equipment for meetings, communications, presentations for site manager
  • maintain office printers and copiers
• Demonstrated conscientious work ethic:
  • work as needed outside normal work hours
• High School diploma/GED

Preferred Qualifications Include:

5+ years Office Administration experience:

• • advanced executive admin experience for a large business location, reporting directly to the site manager
  • project management work for a site manager
  • serve as a gatekeeper to manage interfaces and scheduling with a site manager
  • serving as a primary interface between a large business location and leaders of external organizations and the community
  • administration of employee leave processes through a third party administrator (i.e., FMLA, sick leave/salary continuation, etc.); interpret and answer inquires related to leave policies and procedures, and counsel and educate team members while ensuring consistency and reinforcing adherence as appropriate; use time and attendance system to verify work schedules, administer the mill leave process and ensure team members are correctly paid
  • maintenance of record retention requirements based on Records Retention Compliance for a large business location
  • Relevant post high school education; degree, certification or training (ex: Office Administration, business communications, computer skills (i.e., Microsoft Office, basic SAP/Success Factors) FMLA, etc.

Core competencies to succeed in the Mill Admin Tech position include:

Trustworthy, Customer Focused, Action Oriented, Timely Decision Making, Decision Quality, Organizing, Perseverance, Priority Setting, Problem Solving, Drive for Results, Time Management, Team Oriented, Humble, Inclusive & Collaborative, Agile, Development-Minded, Interpersonal Savvy, Listening, Functional/Technical Skills, Planning.