Senior Key Account Manager

The purpose of the role

The purpose of the role is to drive the European strategy of Pan-European accounts within the European region and be responsible for its execution, ensuring sustainable growth and alignment with the overall European Griffith Foods strategy.

Responsibilities

• Full responsibility for the selected Pan-European accounts
• Building a strategic account plan for the identified accounts serving as the foundation of the Long-Term Plan and in line with the Best-fit-model
• Strategic management of the Pan- European account, managing business development and customer relationships as well as actively prospecting and detection of new opportunities
• Collaborate and work with development, marketing and culinary leadership to define and execute the future strategic direction of the customers/items portfolio within GF and ensure sustainable profitable relationships.
• Build, develop and facilitate appropriate top to top relationships at all relevant levels within the Customer
• Drive effective account management, creating strong partnerships with relevant stakeholders of the customer and co-ordinate all customer appointments, presentations and demonstrations alongside marketing and development functions. Obtain and follow-up on customer’s feedback and/or queries
• Manage all relevant internal relationships to enable delivery of commercial objectives and supply clear customer forecast information to enable efficient planning and scheduling
• Support wider sales team as required
• Supports and enables the integration of innovative ideas, new commercial and marketing initiatives, proposals, projects, improvements, etc.
• Continually challenging the status quo and pro-actively looking for opportunities to improve margins and enhancing the contribution to the overall results of Griffith Foods Europe
• Participates in the preparation of plans, and submits annual budgets, strategic plans, operating plans, estimates, forecasts, statistics, analysis, and financial information related to ongoing business requirements. 
• Facilitate pro-active customer development pipeline management with Marketing
• Ensure to deliver on the KPI’s in relation to the customers and contract negotiations.
• Follow the market, competition and technical evolution and shares relevant information with internal stakeholders.
• Proactively and visibly supports the Health and Safety standards, rules, and regulations of the organization.
• Secures creation and sharing of sales reports, weekly and monthly progress reporting on sales execution towards the relevant stakeholders 

Requirements

• Master’s Degree preferably in Food Sciences, Business Administration, Economics or Equivalent combination of education and experience
• At least 10 years’ experience in a commercial role with minimum 5 years’ experience in large international company and multi-cultural environment in B2B ingredient sales within the food industry
• In-depth knowledge of Segments industry, market characteristics and trends
• English business competent, 2nd European language expected
• Computer Skills: Microsoft Office, Microsoft Teams, CRM, ERP system
• Proactive mindset, can work independently and as a part of a team
• Strong commercial acumen, ability to successfully negotiate and influence
• Highly organized with the ability to effectively manage time and workload
• Passion for food
• Strong verbal and written communication skills
• Excellent analytical, interpersonal and organizational abilities
• Driving license
• Availability to travel regularly
• Ability to build strong relationships across functions, hierarchies and cultures