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  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3878
    Thursday, December 22, 2022
    Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: Responsible for the delivery of IT Global Service desk and associated support services for the u ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3265
    Thursday, December 15, 2022
    Position Summary: Position is responsible for coordination, planning, management and execution of special projects assigned to the operational unit.  Required to meet standards to include deadline and quality requirements. Identifies needed resources. May assemble a team and assigns tasks and responsibilities. May be required to act independently to complete assignments.  Reporting and other duties may also be assigned.    Overall Responsibilities: In collaboration ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4109
    Wednesday, December 14, 2022
    Operations - Customer Service Representative I (CSR I) Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolut ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #4099
    Tuesday, December 13, 2022
    Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position  Overall Re ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4066
    Wednesday, December 7, 2022
    Department:    Operations                                          Reporting to:                        Operations SupervisorCompensation Band/Level:  CSRII Company Summary:We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4053
    Tuesday, December 6, 2022
    Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-toback- office CX. Plus Digital Consumer Engage ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4048
    Monday, December 5, 2022
    Department:    Operations                                                      Reporting to:                        Operations Supervisor Compensation Band/Level:     CSR   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solu ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3940
    Thursday, December 1, 2022
    Department:    Operations                                                      Reporting to:                        Ops Supervisor Compensation Band/Level:     CSRII   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutio ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4033
    Tuesday, November 29, 2022
    Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consume ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4022
    Thursday, November 24, 2022
      Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneu ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3878
    Friday, November 18, 2022
    Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: Responsible for the delivery of IT Global Service desk and associated support services for the u ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #3954
    Wednesday, November 16, 2022
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurshi ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #3954
    Wednesday, November 16, 2022
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurshi ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3977
    Wednesday, November 16, 2022
    Department:    Operations                                                      Reporting to:                        Operations Supervisor Compensation Band/Level:     CSR   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solu ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3976
    Wednesday, November 16, 2022
     Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution and world class customer expe ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3878
    Monday, November 14, 2022
    Department:     Information Technology, GISM                Reporting to:                             Supervisor, Global Service Desk Supervises:        No                                                                   FLSA:                                  Exempt   Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals b ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3800
    Tuesday, November 8, 2022
    Position Title: Data Privacy Coordinator Prepared By: Hiring Manager Authorized By: Human Resources Create Date: July 29, 2022 Version: 2.0 Department: Data Protection Reporting to: Sr. IS Manager (RISO/DPO) Compensation Band/Level: TBA Scope: SEA Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 75,000 employees in 41 countries design and implement customized solutions for this purpose. We create ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3590
    Friday, November 4, 2022
    Position Summary: The Quality Coach provides Transaction Monitoring support or Sales Verification support (as applicable) requirements for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between a Contact Center Representative and our client’s End User. This individual is responsible for the accuracy of evaluations, interaction assessment. Additionally, this indiv ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3892
    Friday, November 4, 2022
    Department:  NAISAUKI ISO                                                Reporting to: Sr. ISO/Information Security Manager               Compensation Band/Level:   Company Summary: Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 32 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3926
    Thursday, November 3, 2022
    Department: Human Resources/Recruiting                             Reporting to:   RecruitingCompensation Band/Level:      3B Company Summary:Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partner ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3773
    Friday, October 28, 2022
    The Quality Specialist evaluates individual staff performance by regular monitoring/coaching on a daily base driven by a daily/weekly and monthly target. Your responsibilities:   ·       Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement ·       Maintain quality reports at Agent and Team ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3892
    Wednesday, October 26, 2022
    Department:  NAISAUKI ISO                                                Reporting to: Sr. ISO/Information Security Manager               Compensation Band/Level:   Company Summary: Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 32 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3808
    Tuesday, October 25, 2022
    Department:    Operations                                          Reporting to:                        Operations Supervisor Compensation Band/Level:  CSRII   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3881
    Monday, October 24, 2022
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepr ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3723
    Monday, October 24, 2022
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepr ... More