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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3878Thursday, December 22, 2022Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: Responsible for the delivery of IT Global Service desk and associated support services for the u ...Read more about EASTWOOD | Service Desk Analyst IMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3265Thursday, December 15, 2022Position Summary: Position is responsible for coordination, planning, management and execution of special projects assigned to the operational unit. Required to meet standards to include deadline and quality requirements. Identifies needed resources. May assemble a team and assigns tasks and responsibilities. May be required to act independently to complete assignments. Reporting and other duties may also be assigned. Overall Responsibilities: In collaboration ...Read more about ALABANG | Project Account Specialist | Content MediationMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4109Wednesday, December 14, 2022Operations - Customer Service Representative I (CSR I) Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolut ...Read more about Customer Service Representative I (CSR I)More
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Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #4099Tuesday, December 13, 2022Position Summary:The customer service representative (CSR) handles customer questions and resolves customer issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer can take place through different contact channels (phone, email, chat etc.). The diagnosis and provision of a path of resolving inquiries related to all aspects of the appropriate program are main responsibilities of this position Overall Re ...Read more about CLARK | Customer Service Representative IV Premium IT Account | 9682 (January 17,2023)More
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4066Wednesday, December 7, 2022Department: Operations Reporting to: Operations SupervisorCompensation Band/Level: CSRII Company Summary:We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in ...Read more about Customer Service Representative II (CSR II)More
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4053Tuesday, December 6, 2022Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-toback- office CX. Plus Digital Consumer Engage ...Read more about EASTWOOD | Operations SupervisorMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4048Monday, December 5, 2022Department: Operations Reporting to: Operations Supervisor Compensation Band/Level: CSR Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solu ...Read more about ALABANG | Content Review I (CSR I)More
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3940Thursday, December 1, 2022Department: Operations Reporting to: Ops Supervisor Compensation Band/Level: CSRII Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutio ...Read more about EASTWOOD | Sales CoachMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4033Tuesday, November 29, 2022Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consume ...Read more about EASTWOOD | CSR IV - SUBJECT MATTER EXPERTMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4022Thursday, November 24, 2022Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneu ...Read more about EASTWOOD| CSR III - Resource Coordinator | Pioneer AccountMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3878Friday, November 18, 2022Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: Responsible for the delivery of IT Global Service desk and associated support services for the u ...Read more about EASTWOOD | Service Desk Analyst IMore
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Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #3954Wednesday, November 16, 2022Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurshi ...Read more about EASWOOD | Quality Specialist | Pioneer AccountMore
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Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #3954Wednesday, November 16, 2022Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurshi ...Read more about EASWOOD | Quality Specialist | Pioneer AccountMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3977Wednesday, November 16, 2022Department: Operations Reporting to: Operations Supervisor Compensation Band/Level: CSR Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solu ...Read more about ALABANG | Content Review I (CSR I) PIONEER ACCOUNTMore
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Alabang, Muntinlupa, Metro Manila, Philippines ● Req #3976Wednesday, November 16, 2022Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: This position is responsible for providing problem resolution and world class customer expe ...Read more about ALABANG | Travel Account (CSR I)More
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3878Monday, November 14, 2022Department: Information Technology, GISM Reporting to: Supervisor, Global Service Desk Supervises: No FLSA: Exempt Company Summary: At Majorel, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals b ...Read more about EASTWOOD | Service Desk Analyst IMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3800Tuesday, November 8, 2022Position Title: Data Privacy Coordinator Prepared By: Hiring Manager Authorized By: Human Resources Create Date: July 29, 2022 Version: 2.0 Department: Data Protection Reporting to: Sr. IS Manager (RISO/DPO) Compensation Band/Level: TBA Scope: SEA Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 75,000 employees in 41 countries design and implement customized solutions for this purpose. We create ...Read more about ALABANG | Data Privacy CoordinatorMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3590Friday, November 4, 2022Position Summary: The Quality Coach provides Transaction Monitoring support or Sales Verification support (as applicable) requirements for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level contact Interactions between a Contact Center Representative and our client’s End User. This individual is responsible for the accuracy of evaluations, interaction assessment. Additionally, this indiv ...Read more about EASTWOOD | Sales Coach | Online AdvertisingMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3892Friday, November 4, 2022Department: NAISAUKI ISO Reporting to: Sr. ISO/Information Security Manager Compensation Band/Level: Company Summary: Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 32 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud ...Read more about EASTWOOD | Information Security AnalystMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3926Thursday, November 3, 2022Department: Human Resources/Recruiting Reporting to: RecruitingCompensation Band/Level: 3B Company Summary:Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partner ...Read more about EASTWOOD | Corporate RecruiterMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3773Friday, October 28, 2022The Quality Specialist evaluates individual staff performance by regular monitoring/coaching on a daily base driven by a daily/weekly and monthly target. Your responsibilities: · Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement · Maintain quality reports at Agent and Team ...Read more about EASTWOOD | Quality Specialist - Online AdvertisingMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3892Wednesday, October 26, 2022Department: NAISAUKI ISO Reporting to: Sr. ISO/Information Security Manager Compensation Band/Level: Company Summary: Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 32 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud ...Read more about EASTWOOD | Information Security AnalystMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3808Tuesday, October 25, 2022Department: Operations Reporting to: Operations Supervisor Compensation Band/Level: CSRII Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that ...Read more about EASTWOOD | CUSTOMER SUPPORT (PIONEER ACCOUNT)More
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3881Monday, October 24, 2022Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepr ...Read more about EASTWOOD | CSR III - Resource Coordinator | Pioneer ProgramMore
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E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #3723Monday, October 24, 2022Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepr ...Read more about EASTWOOD | CSR III - Resource Coordinator | Pioneer ProgramMore