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  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #5139
    Thursday, July 20, 2023
    Position Summary:   The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrations, new programs, process analytics and improvement. The Quality Specialist is trusted to identify and implement change management strategies that continuously develop agent and program performance. New processes and procedures are communicated through the Quality Specialists to agents requiring the ability to conv ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #4842
    Monday, July 17, 2023
    Position Summary: Responsible for the delivery of CUA Helpdesk and associated support services for the user community across North America & Philippines. Methods of delivery will include email.   Overall Responsibilities:   Acts as the initial point of contact for ticketing and emails from internal staff and client regarding client account issues and queries.  Administer and support (Creation, Password Reset, Deactivation) of Account tools logins Receiving, logging and managing ti ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5122
    Sunday, July 16, 2023
    Operations - Customer Service Representative I (CSR I)Operations - Customer Service Representative I (CSR I)Operations - Customer Service Representative I (CSR I) Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #5112
    Wednesday, July 12, 2023
    Position Summary: Requires some advanced call center knowledge; Generally requires multi-skill sets; Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Work is more complex than CSR I and requires a higher level conceptual thinking skill. Requires a high school diploma or equivalent and 1-3 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on lim ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5096
    Monday, July 10, 2023
    Operations - Customer Service Representative I (CSR I)Operations - Customer Service Representative I (CSR I) Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This posi ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5091
    Thursday, July 6, 2023
    Position Summary: Responsible for handling support related questions for client customers and partners.  This position is responsible for providing problem resolution and world class customer experiences for incoming service inquiries which are basic or routine. Inquiries may require CSR to provide support and guidance, education and technology information.  May answer inquiries, solve problems, and perform limited troubleshooting using provided scripting and published materials. This position m ... More
  • Bangkok, Thailand ● Req #5077
    Monday, July 3, 2023
    Operations - Customer Service Representative I (CSR I) We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands.  Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-bac ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5005
    Friday, June 30, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship ... More
  • Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5071
    Friday, June 30, 2023
    Company Summary: Majorel  supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurshi ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5060
    Thursday, June 29, 2023
    Department:    Operations                                          Reporting to:                        Supervisor Compensation Band/Level:     Agent CSR 1   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise i ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5056
    Thursday, June 29, 2023
    Operations - Customer Service Representative I (CSR I) Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution a ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #5019
    Thursday, June 22, 2023
    Operations - Customer Service Representative I (CSR I) Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution a ... More
  • Majorel Philippines Corp., 5/F E-Commerce Plaza Bldg., Quezon City, PH-NCR, PHL ● Majorel Philippines Corp., G/F Plaza E Bldg., Muntinlupa, PH-NCR, PHL ● Req #5004
    Tuesday, June 20, 2023
    Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship ... More
  • Majorel Philippines Corp., 4th & 5th Floor, SM City Clark IT Center, Angeles City, PH-PAM, PHL ● Req #4842
    Monday, June 19, 2023
    Position Summary: Responsible for the delivery of CUA Helpdesk and associated support services for the user community across North America & Philippines. Methods of delivery will include email.   Overall Responsibilities:   Acts as the initial point of contact for ticketing and emails from internal staff and client regarding client account issues and queries.  Administer and support (Creation, Password Reset, Deactivation) of Account tools logins Receiving, logging and managing ti ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4958
    Saturday, June 10, 2023
    Position Title: Customer Support Specialist (Restaurant) Operations Reporting to: Operations Supervisor Compensation Band/Level: CSRII Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – ess ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4928
    Wednesday, June 7, 2023
    Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution and world class customer experiences for incoming servic ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4863
    Thursday, May 25, 2023
    Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engage ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4820
    Wednesday, May 17, 2023
    Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resol ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4768
    Wednesday, May 3, 2023
    Department:    Operations                                                      Reporting to:                        Operations Supervisor Compensation Band/Level:     CSR   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solu ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4761
    Tuesday, May 2, 2023
    Position Summary: An experienced, confident individual with proven skills in Sales coaching, genuine dedication, and the people skills necessary to motivate our Sellers, drive our business and help our customers achieve more   Overall Responsibilities: Create an entrepreneurial sales excellence culture Develop and Coach Sales team to ensure optimum success in reaching and exceeding sales targets. Use key selling periods and launches to continually ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4706
    Wednesday, April 26, 2023
    Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution and world class customer experiences for i ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4706
    Wednesday, April 26, 2023
    Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution and world class customer experiences for i ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4653
    Thursday, April 13, 2023
    Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!   Position Summary: This position is responsible for providing problem resolution and world class customer experiences for i ... More
  • E-Commerce Road, Quezon City, 1800 Metro Manila, Philippines ● Req #4651
    Wednesday, April 12, 2023
    Quality Supervisor   PURPOSE OF THE ROLE: ·         This role is responsible for customer satisfaction and quality assurance in accordance with the client and Majorel standards ·         This position should ensure that quality procedures are documented, audited and maintained PREREQUISITES FOR HIRING: LANGUAGE SKILLS: ·         Proven superior ver ... More
  • Alabang, Muntinlupa, Metro Manila, Philippines ● Req #4615
    Wednesday, April 5, 2023
    Position Title:  Customer Service Associate (Ecommerce) CSR 1   Department:    Operations                                          Reportingto: Operations Supervisor Compensation Band/Level:     CSR1   Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means ... More